Leader in Training

Responsibilities

• Operate as a key supervisor in managing dispensary operations to ensure compliance with security, inventory, and local/state regulations.
• Maintain and monitor inventory levels, communicate inventory action items to management, and oversee the intake and verification of deliveries, transfers, and inventory management.
• Lead and supervise team members to execute programs, initiatives, and regionalized in-store promotions.
• Actively participate in providing active supervision, team member recognition, and behavior redirection to support the customer journey.
• Facilitate a seamless omni-channel customer experience and oversee consistency across in-store, drive-thru, curbside, and delivery services.
• Coach and motivate team members to achieve loyalty goals and exceed performance and behavioral expectations.
• Delegate tasks and ensure adequate sales floor coverage and zoning during shifts.

Qualifications

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Cannabis experience preferred.
• Inventory control experience preferred.
• Meet scheduling and availability requirements to meet business needs.
• Able to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends.
• Must be 21 years or older.
• Pass any and all required background checks.
• Valid driver's license or state ID.
• Comply with Green Thumb's rules, regulations, policies, and procedures.
• Understand and comply with Cannabis laws, rules, and regulations.
• Must have the ability to perform tasks for prolonged periods and work in various environments.

Skills

• Proactive with a strong work ethic and attention to detail.
• Strong communication and leadership skills.
• Ability to work under pressure and meet deadlines.
• Open to constructive feedback and maintain composure in difficult situations.
• Highly interpersonal skills in a fast-paced, deadline-oriented environment.
• Uses standard office equipment and computer software.
• Self-directed, innovative, and able to work independently or among teams.
• Adapts and thrives in a demanding, fast-paced environment.
• High level of critical thinking and professional integrity.
• Resolves conflicts, handles complaints, and settles disputes.

Additional Requirements

• Ability to perform tasks for prolonged periods.
• Move about the dispensary to fulfill work assignments and assist employees and customers.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale systems, computers, and other office productivity machinery.
• Prepare patient and customer orders and inspect and receive detailed information.
• Inspect and receive detailed information related to patients' and/or customers' dates of birth, in-store or online orders, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Work in various environments, including patient and/or customer-facing environments.
• Exposure to cannabis and/or allergens present in an environment where cannabis is prevalent.