Leader in Training

Responsibilities

• Operate as a key supervisor in managing dispensary operations to ensure compliance with security, inventory, and local/state regulations.
• Monitor and manage inventory levels, communicate inventory actions to management, and oversee the intake and verification of deliveries, transfers, and inventory management.
• Lead team members to execute programs, initiatives, and regionalized in-store promotions, demonstrating proper cash handling and overseeing team member execution.
• Motivate team members to consistently deliver positive customer experiences and participate in “Leader On Duty” shifts for active supervision, team member recognition, and behavior redirection.
• Facilitate a seamless omni-channel customer experience and oversee the delivery of consistent service across in-store, drive-thru, curbside, and delivery channels.
• Lead by example in achieving loyalty goals and complete assigned tasks during shifts while ensuring adequate sales floor coverage and zoning.

Qualifications

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Cannabis experience preferred.
• Inventory control experience preferred.
• Meet scheduling and availability requirements to meet business needs.
• Able to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends.
• Must be 21 years or older.
• Pass any and all required background checks.
• Possess a valid driver’s license or state ID.
• Understand and comply with the rules, regulations, policies, and procedures of Green Thumb.
• Have a solid understanding of Cannabis laws, rules, and regulations, and a passion to further their understanding and knowledge of the industry and the laws.

Skills

• Proactive with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and work effectively under pressure.
• Open to constructive, developmental feedback and maintain composure in difficult situations.
• Highly interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email.
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.
• Adapts and thrives in a demanding, fast-paced environment.
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information.
• Resolves conflict, handles employee and customer complaints, and settles disputes.

Additional Requirements

• Ability to perform tasks for prolonged periods of time, including up to the duration of a scheduled shift or workday.
• Move about the dispensary to fulfill work assignments and assist employees and patients/customers in various locations.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery.
• Prepare patient and customer orders, inspect and receive detailed information, and move inventory and materials.
• Position self to move inventory and materials in storage areas.
• Work in a patient and/or customer-facing environment, exposed to cannabis and/or allergens.

Pay

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range: $21—$22 USD.