Leader in Training

Responsibilities

• Operate as a key supervisor in managing dispensary operations to ensure compliance with security, inventory, and local/state regulations.
• Maintain inventory levels, communicate inventory action items to management, and oversee the intake and verification of deliveries, transfers, and inventory management.
• Lead team members to effectively execute programs, initiatives, and regionalized in-store promotions, demonstrating proper cash handling and oversight of team member execution.
• Lead by example, motivate team members to deliver memorable, positive customer experiences, and participate in “Leader On Duty” shifts.
• Facilitate a seamless omni-channel customer experience and oversee consistency across in-store, drive-thru, curbside, and delivery services.
• Coach and provide feedback to team members to help them exceed performance and behavioral expectations.
• Participate in the selection of talent, onboarding, and training of new team members, and help facilitate the store’s team member badging process.
• Coordinate scheduling of team members’ shifts, meal breaks, and rest periods, and perform other duties as needed.

Qualifications

• At least three years of customer service or retail experience, with at least one year in a supervisory role.
• Cannabis experience preferred.
• Inventory control experience preferred.
• Meet scheduling and availability requirements to meet business needs.
• Able to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess a valid driver’s license or state ID.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb.
• Must have a solid understanding of the Cannabis laws, rules, and regulations, and a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required.

Skills

• Proactive with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and work under pressure effectively.
• Open to constructive, developmental feedback and maintain composure in difficult situations.
• Highly interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email.
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.
• Adapts and thrives in a demanding, fast-paced environment.
• Possesses a high level of critical thinking.
• Operates with a high level of professionalism and integrity, including dealing with confidential information.
• Resolves conflict, handles employee and customer complaints, and settles disputes.

Additional Requirements

• Ability to perform the following tasks for prolonged periods of time (up to the duration of a scheduled shift or workday).
• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email.
• Prepare patient and customer orders by moving and placing products.
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Work in a patient and/or customer-facing environment.
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is prevalent.

Benefits

• The pay range is competitive and based on experience, qualifications, and/or location of the role.
• Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
• Green Thumb Pay Range: $20—$21 USD