Leader in Training

Blue Bottle Coffee · San Diego, CA · 1 mo ago

On-siteEducation$7–$9/hrFull-time

About the role

As a Blue Bottle Leader in Training, you will assume a pivotal role in guiding the team members towards consistently delivering exceptional hospitality and coffee experiences, all while ensuring adherence to cafe standards and attainment of business objectives.

Responsibilities

Assume full accountability for cafe operations in the absence of the Cafe Leader, ensuring smooth and efficient functioning
Foster a culture of respect, inclusivity, and continuous learning within the team, celebrating diversity and promoting development through feedback, coaching, and mentoring
Communicate and uphold Blue Bottle's sustainability values, motivating team members to contribute to organizational goals
Aid in recruiting a diverse team and manage performance through feedback, recognition, and addressing concerns promptly
Optimize staffing and shift management to deliver exemplary hospitality, adhering to quality standards for beverage and food preparation
Enhance guest experience through engagement, technical product education, and handling feedback and escalations professionally
Collaborate with the Cafe Leader on business analysis, strategic planning, and action plans for sales, restocking, merchandising, inventory, and scheduling
Ensure accurate accounting of transactions, maintain inventory levels, and contribute to scheduling activities
Adhere to safety policies and procedures, report concerns, and promote a safe and respectful workplace
Manage controllable budget and labor hours efficiently, ensuring accountability and reporting any issues promptly

Qualifications

Adept at coaching individuals of diverse learning styles and backgrounds, demonstrating patience and adaptability to ensure their success
A catalyst for excellence, setting and upholding elevated standards for both themselves and their team members
A consummate communicator proficient in imparting information effectively and delivering constructive feedback with tact and empathy
Exhibits astute judgment and decision-making capabilities, approaching challenging situations with a proactive and positive problem-solving mindset
A collaborative strategist adept at identifying and eliminating obstacles to streamline processes and achieve goals, prioritizing clear communication and decisive action
Committed to fostering a culture of empathy and understanding, valuing meaningful connections with both team members and guests
Driven dedication to environmental sustainability, actively pursuing initiatives that contribute to a sustainable future for our people, our company, and our planet

Skills

Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
Familiarity with online collaboration and organization tools, including Google Docs
Able to work a flexible schedule and are available to work mornings, evenings, weekends, and holidays
Ability to smell and taste; you’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate
Ability to listen and speak; you’re listening and speaking with our guests to take and fill orders, and guide and create experiences

Benefits

Comprehensive health, dental, and vision coverage for eligible employees starting on your first day
Best-in-class coffee training and continuing education
Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships)
401(k) plan
Paid time off & paid volunteer hours
2 free drinks during shifts for cafe team members
50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise
Flexible spending account & commuter benefits
Employee Assistance Program

Pay

$23 per hour + tips averaging approximately $7.00-$9.00 dollars per shift hour

Schedule

Flexible schedule and availability to work mornings, evenings, weekends, and holidays

Additional Information

We are an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or in the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation, contact your People Partner.