Lead Wires Support Operations Engineer

About This Role

Wells Fargo is seeking a Lead Systems Operations Engineer in Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) engineering and transformation office. Learn more about the career areas and lines of business at wellsfrfjobs.com.

Responsibilities

• Support Money Transfer System applications (Domestic and International).
• Provide day-to-day support / operational activities related to Payment Broker, EMTS, and GMTS, including alert handling, incident taking care, start of day/end of day activities, service requests, changes, and problem management.
• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams.
• Work as a key participant in large-scale planning of computer systems and network infrastructure for Systems Operations functional area.
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in-depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems.
• Make decisions on technical changes and enhancements.
• Consult with engineering team on change design requiring a solid understanding of technical process controls or standards that influence and drive new initiatives.
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals.

Requirements

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 2 years of application support experience.

Desired Qualifications

• Wire processing experience.
• Automation and Scripting experience with Shell and/or Python.
• Experience in supporting zLinux & broker applications.
• Experience in automation using any of scripting (Shell/Perl/Python).
• Experience in IBM MQ Series.
• Experience in ITIL processes (Change, Incident and Problem Management) for Application Support.

Job Expectations

• Participate in on-call rotations and provide leadership during major production incidents.
• The position will require onsite presence at one of the posted locations.
• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.

Posting End Date

27 Aug 2026

Job Posting May Come Down Early Due to Volume of Applicants

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees Support Our Focus on Building Strong Customer Relationships Balanced with a Strong Risk Mitigating and Compliance-Driven Culture

Drug and Alcohol Policy

Wells Fargo maintains a drug-free workplace. Please see our Drug and Alcohol Policy to learn more.

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