Lead Water Technician

About the role

Perform water mitigation inspections as assigned.

Able to go out to perform emergency response within 1 hour.

Show up on time for shifts, in proper uniform & well-groomed.

Be available for on-call & emergencies.

Learn & practice commitment to customer service.

Fill out paperwork properly; (Timesheets, PO Forms, Field Check-list).

Monitor loss & document readings.

Responsibilities

• Exercise good judgment & to understand & carry out written & or oral instructions, along with sound problem-solving ability.
• Fill out paperwork properly; (Timesheets, PO Forms, Field Check-list).
• Monitor loss & document readings.
• Exercising good judgment & to understand & carry out written & or oral instructions, along with sound problem-solving ability.
• Exercising good judgment & to understand & carry out written & or oral instructions, along with sound problem-solving ability.

Requirements

• High School Diploma or GED.
• Proven experience in water damage restoration and mitigation.
• Certification in water damage restoration (IICRC WRT certification required, other IICRC certification is highly favorable).
• Proficiency in using MICA (Mobile Integrated Claims Application) or other job documentation software for moisture mapping, drying logs, and reporting.
• Leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of water damage restoration equipment and techniques.
• Excellent communication and customer service skills.
• Able to work in physically demanding and sometimes adverse conditions.

Qualifications

• A valid driver's license and a clean driving record.
• Ability to regularly lift and or move up to 25 pounds and occasionally lift and/or move up to 75 lbs.

Skills

• Customer service skills.
• Problem-solving abilities.
• Attention to detail.
• Equipment knowledge.
• Physical stamina.

Benefits

• Paid Holidays
• Paid Time Off
• Paid Training
• Growth and Career Advancement Opportunities

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.