Lead Warehouse Team Member

Responsibilities

• Preparing staffing plans and executing adjustments as needed to ensure operational goals are met daily.
• Escalating to leadership when necessary to avoid understaffing or overstaffing.
• Managing workflows across the facility, planning labor, moving resources, interacting with inbound carriers, administrating work in our various systems, and generally managing the daily operation.
• Maintaining an organized work area and ensuring all documents are easily retrievable.
• Maintaining and providing timely and accurate information for various stakeholders including purchasing, vendors, security and internal leadership.
• Maintaining and updating various MS Excel Worksheets and WMS Apps to ensure data integrity and efficient operations.
• Monitoring and managing receiving email, including responding to appointment requests, communicating with late appointments, and providing edits/corrections to Armada communication.
• Developing, refining, delivering, and managing all new hire classroom and hands-on training for the Warehouse, including new hire progress checks and certification within the first 90 days.
• Developing, refining, delivering, and managing new hire PIT training/certification (classroom and hands-on) as well as recertification for experienced team members in the Warehouse.
• Developing, refining, delivering, and managing cross training for all Warehouse roles.
• Maintaining Warehouse Skills Matrix to ensure accurate records of capabilities and versatility for effective operational planning.
• Identifying and driving best practices to increase the effectiveness of the training program.
• Partners with Supervisors to identify process opportunities for experienced team members to increase efficiency and accuracy.
• Partners with Supervisors to roll out and train new processes and initiatives as needed.
• Recertifying experienced team members on systems, equipment, functions, safety and procedures.
• Participates in the development and revision of SOP’s and Job Instructions to ensure consistency, efficiency and safety.
• Ensures all training documents, materials and processes adhere to company SOP’s and policies.
• Assists in developing, documenting and delivering safety programs and initiatives.
• Participates in and lends process expertise toward Gemba walks, Kaizen events and other process improvement initiatives as assigned.

Qualifications

• 2+ years of warehouse experience
• Strong presentation, facilitation, and written/verbal communication skills
• Exemplary performance and safety record
• Certified on pallet rider, counterbalance, and hi-reach (cherry picker preferred)
• Proven record of working independently with little oversight - High degree of initiative and urgency
• Exceptional attention to detail and organization
• Thorough understanding of inbound and outbound operational priorities, dependencies, and processes
• Comfortable with Microsoft programs to include Word, Excel, Powerpoint, Office, etc.
• Solutions orientated proactive problem solver
• Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.