Lead Warehouse Associate

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We serve customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts with a history dating back to 1896, we have locations nationwide offering unparalleled service through unique design capabilities, expert market knowledge, and the purchasing strength, delivery, installation, and after-sales support of a national company.

About the role

The Lead Warehouse Associate reports to the Supervisor, Warehouse and is based in Lewisville, TX. This full-time, in-office role oversees daily warehouse operations, ensuring efficient and accurate handling of goods. The Warehouse Lead provides leadership and guidance to warehouse staff, coordinates workflow, and ensures adherence to safety protocols and company policies.

Responsibilities

• Team Leadership
  • Lead and supervise warehouse staff, providing direction, coaching, and support to ensure high performance and productivity.
  • Assign tasks and responsibilities, set performance goals, and conduct regular performance reviews to drive continuous improvement.
• Inventory Management
  • Oversee the receipt, storage, and distribution of inventory, ensuring accuracy and compliance with inventory control procedures.
  • Perform cycle counts, reconcile inventory discrepancies, and maintain inventory records in the warehouse management system (WMS).
• Order Fulfillment
  • Coordinate order picking, packing, and shipping activities, ensuring timely and accurate fulfillment of customer orders.
  • Monitor order status, prioritize orders based on urgency, and communicate with internal teams to meet customer deadlines.
• Safety And Compliance
  • Enforce safety protocols and best practices to ensure a safe work environment for all warehouse personnel.
  • Ensure compliance with regulatory requirements, safety standards, and company policies related to warehouse operations.
• Equipment Maintenance
  • Ensure proper maintenance and upkeep of warehouse equipment, including forklifts, pallet jacks, and conveyor systems.
  • Coordinate repairs and maintenance activities as needed to minimize downtime and ensure equipment reliability.
• Documentation And Reporting
  • Maintain accurate records of warehouse activities, including receipts, shipments, and inventory movements.

Requirements

• High School diploma or GED, or equivalent military or practical experience.
• 3 – 4 years of experience in warehouse operations, with demonstrated leadership experience.
• Experience with forklift operation and other warehouse equipment.
• Knowledge of inventory management principles and practices.
• Ability to work independently with minimal supervision and collaborate effectively in a team environment.
• Ability to successfully pass a background check post offer acceptance.

Skills

• Strong leadership and team-building skills, with the ability to motivate, coach, and develop team members.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
• Proficiency in warehouse management systems (WMS) and Microsoft Office applications.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple priorities in a fast-paced environment.
• Knowledge of warehouse operations, inventory control principles, and safety regulations.

Physical Requirements

• Ability to lift 50 pounds.
• Bend or twist body.
• Use hands to handle, control, or feel objects, tools, or controls.
• Stand for long periods of time.
• Keep or regain balance.
• Kneel, stoop, crouch, or crawl.

Benefits

• Medical, Dental, and Vision insurance
• 401k with employer match
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program