Lead Victim Advocate -Latina Resource Center Program (LRC)

About the role

Lead Victim Advocate position available, with a compensation range of $20.18 to $25.22 per hour, depending on experience.

Responsibilities

• Identify and coordinate training to enhance the delivery of services for victims
• Develop and facilitate monthly advocate meetings to enhance collaboration and positive morale within advocates
• Coordinate monthly client case reviews and provide support to sexual assault and domestic violence advocates
• Respond to after-hours crisis calls, providing timely support, advocacy, and referrals to victims in crisis
• Provide crisis intervention, conduct safety planning, and assist victims in securing resources to increase safety
• Coordinate and collaborate on the delivery of services to avoid duplication of pre-existing plans/services for participants and other community programs
• Maintain and utilize client’s confidential information to assist individuals in the referral and placement process
• Review crime reports and initiate victim contact to begin the advocacy process with victims
• Provide assistance to victims to arrange referrals for social, economic, vocational, psychological, legal, and medical needs
• Accompany and/or transport clients to court, shelter, and/or other community services as needed
• Participate in the civil and criminal trial aspects of the crime victim and provide education, support, and intervention during trial exposure times
• Develop and maintain a case management process, ensuring that all program requirements are documented and maintained in the required manner
• Coordinate linkages to outside and internal resources to address barriers to move families to safety and self-sufficiency
• Monitor participant’s progress throughout the duration of the program
• Develop and maintain working relationships with inter-agency staff and other community agencies to enhance services to immigrant and refugee victims of domestic violence
• Attend meetings, conferences, and workshops as assigned, with some travel required

Qualifications

• Associate’s degree in criminal justice, Human Services, or related field, and 2 years’ experience in victim advocacy, or any combination of equivalent education and work experience
• At least two years of experience providing direct services to victims impacted by domestic violence and/or sexual assault
• Bilingual in Spanish/English, with verbal and written proficiency
• Demonstrated case management techniques, effectively utilizing a complex service delivery system, and ability to monitor participant progress and issue necessary reports
• Experience developing community support and linkages, with knowledge of legal systems, state benefits, and services for victims of crime and emergency social services resources for victims of crime
• Ability and willingness to travel and work non-standard and evening hours, with reliable transportation, a valid driver’s license, and adequate car insurance

Work Environment and Requirements

Physical demands include frequent standing, walking, sitting, and bending, with occasional lifting and/or moving up to 30 lbs. and driving. Tools and equipment used include phones, computer systems, fax machines, copy machines, laminators, calculators, first aid equipment, and fire extinguishers. Employment with UMOS is contingent upon successful completion of a criminal background check and driver’s license record check prior to employment.