Lead Veterinary Assistant
Mission Pet Health · Keller, TX · 1 mo ago
On-siteHealthcareFull-time
About the Role
Keller Animal Clinic is seeking a Lead Veterinary Assistant to serve as a pivotal leader on the medical support team. You will be the primary point of contact for medical support staff, guiding workflows, modeling clinic values, and fostering a collaborative culture. This role bridges hospital leadership and the team, helping implement protocols and mentor the next generation of veterinary professionals.
Responsibilities
- Lead the shift by coordinating workflow, assigning tasks, and ensuring optimal staff coverage.
- Mentor veterinary technicians and assistants, providing guidance, onboarding support, and development opportunities.
- Identify gaps or inefficiencies in workflows and partner with the hospital manager to recommend and implement solutions.
- Support veterinarians in patient care, maintain accurate medical records, and uphold infection control standards.
- Provide exceptional client support, including scheduling, check‑ins, and explaining discharge instructions and estimates.
- Maintain a clean, organized, and safe hospital environment, upholding all protocols and equipment maintenance standards.
Requirements
- High school diploma or equivalent.
- Strong ability to lead by example, motivate others, and maintain composure in high‑pressure situations.
- Proficiency in veterinary assistant functions: patient handling, cleaning protocols, and client communication.
- Excellent verbal and written communication skills.
- Comfort working with a wide range of animals, including fractious or fearful patients.
- Ability to lift up to 50 pounds unassisted and stand/walk for extended periods.
- 7+ years of veterinary assistant experience (preferred).
- 3+ years of leadership experience (preferred).
Benefits
- Competitive hourly rate or salary based on experience and role.
- Comprehensive health coverage: medical, dental, vision, and Employee Assistance Program (EAP).
- Financial security: 401(k) retirement options, life insurance, and disability coverage.
- Professional development: educational assistance for AVMA‑accredited veterinary technician programs.
- Access to a nationwide network of over 20,000 veterinary professionals.
- Discounted veterinary care for personal pets, online discount platform, and free 24/7 access to doctors via Teladoc.
Schedule
Clinic operates Monday through Friday and Saturday mornings to meet local client needs.
Location
Keller Animal Clinic – Keller, Texas.