Lead UX Researcher

Remote position requiring PST working hours. Must be authorized to work in the U.S. without sponsorship. 1-year contract starting ASAP.

About the role

Lead end-to-end UX research across complex, consumer-facing digital products, using behavioral insights and mixed research methods to influence product strategy and improve mobile experiences.

Responsibilities

• Lead UX research across multiple complex, cross-functional projects.
• Design and execute qualitative and quantitative research studies.
• Conduct generative, evaluative, moderated, and unmoderated research.
• Analyze research findings and translate them into actionable product and design recommendations.
• Conduct foundational research to influence product and design strategy.
• Partner closely with UX Design, Product, Analytics, Marketing, and other stakeholders.
• Balance strategic research initiatives with tactical, feature-focused studies.
• Adapt quickly to changing priorities and move between projects as needed.
• Influence stakeholder decision-making through clear, data-driven insights.
• Evaluate user behavior rather than relying solely on stated user preferences.
• Incorporate AI tools into research workflows and evaluate AI-generated outputs.
• Maintain clear, organized research documentation.

Requirements

• 5 years of UX Research experience.
• 2 years in a Principal, Staff, Lead, or senior-level UX Research role.
• Strong experience conducting both qualitative and quantitative research.
• Strong, recent consumer-facing B2C digital product research experience.
• Mobile-heavy research background, ideally involving shopping, e-commerce, or conversion experiences.
• Experience leading research projects end-to-end with clear individual ownership.
• Strong understanding of behavioral testing versus preference-based testing and how to structure research appropriately.
• Experience balancing product strategy research with tactical feature-level execution.
• Strong stakeholder management and cross-functional communication skills.
• Ability to synthesize complex research findings into concise, actionable recommendations.
• Comfortable working in agile environments and managing multiple projects simultaneously.
• Comfortable using AI tools within research workflows and assessing AI-generated outputs.
• Experience with Dscout.
• Experience with Jira and Confluence.
• Portfolio demonstrating digital product research, particularly mobile work, product strategy, research methodology, outcomes, and measurable recommendations.
• Strong ownership and ability to independently produce high-quality work with minimal revision.

Preferred Qualifications

• Enterprise e-commerce experience.
• Beauty industry experience.
• Experience researching mobile shopping journeys and conversion optimization.
• Experience working with resource-constrained or fast-moving teams.

Pay

$60–80/hour (W2).

Benefits

• Eligible for Health, Dental, Vision, and 401K.