Lead UX designer, IT Specialist IV - BCIT

Job Summary

Alternate market titles: Systems analyst, applications systems analyst/programmer, database specialist, systems programmer, network engineer, GIS analyst, architectural engineer, business analyst, quality improvement specialist, helpdesk analyst, security analyst.

An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to helpdesk requests.

Minimum Qualifications

• EDUCATION: Have a bachelor's degree in science from an accredited college or university.
  • AND EXPERIENCE: Have four years of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing or developing and supporting cloud-based software integration).
• NOTES EQUIVALENCIE: Have an equivalent combination of relevant education and experience.

Knowledge, Skills & Abilities

• Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.
• Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.
• Knowledge of current trends and developments in network-based communications systems.
• Knowledge of computer-based communications protocols.
• Skill in developing database queries and generating reports.
• Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.
• Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.
• Ability to analyze, apply logic and solve technology problems.
• Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users.
• Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.
• Ability to schedule and perform preventative and corrective maintenance procedures and repairs.
• Ability to write detailed technical reports and analyses.
• Ability to develop a working knowledge of computer systems software and operating systems.
• Ability to develop systems software and systems software testing procedures.

Additional Information

• Background Check
• Probation: All persons, including current City employees, selected for this position must complete a mandatory six-month probation.
• Vacancies: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months.
• Training and Experience: The training and experience of each candidate will be evaluated for appropriateness and quantity.
• Eligibility: The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
• Educational Accreditation: Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency.

Selection Process

• All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination.
• The training and experience of each candidate will be evaluated for appropriateness and quantity.
• Successful applicants will be placed on the employment certified eligible list for at least six months.
• The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position.
• You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position.

Application Deadline

Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration.

Equal Opportunity Employer

The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.