Lead UX Designer

About the role

Partner with Product Managers, Engineers, Data Scientists, and UX Researchers to design intuitive digital experiences for Grainger’s customer- and employee-facing products.

Responsibilities

• Create strategic design artifacts including user journeys, service concepts, and experience frameworks to align stakeholders around future product experiences.
• Produce detailed interaction designs including user flows, annotated wireframes, and prototypes that guide product development.
• Contribute to and evolve the design system by aligning with existing UI patterns and introducing reusable components and interaction patterns.
• Lead multiple design initiatives of varying complexity with minimal direction while ensuring alignment with product strategy and business objectives.
• Evaluate existing experiences using user testing, research insights, and behavioral data to identify opportunities for improvement.
• Communicate design decisions and rationale effectively to cross-functional teams and stakeholders.
• Mentor and collaborate with UX and UI designers to strengthen design quality and consistency across the organization.

Requirements

• Bachelor’s degree in Human-Centered Design, Human-Computer Interaction (HCI), Product Design, or a related field, or equivalent experience required
• 5+ years of experience designing user experiences within an Agile product team required
• 1+ years Experience designing B2B digital products or enterprise applications preferred
• Strong expertise in UX design principles including information architecture, usability, and accessibility.
• Experience designing complex, data-intensive digital applications for responsive web or mobile platforms.
• Experience working with and contributing to design systems and reusable UI patterns.
• Strong communication, facilitation, and presentation skills with the ability to articulate design rationale and influence stakeholders.
• Experience working in lean product development or continuous delivery environments.
• Portfolio demonstrating the ability to simplify complex problems and balance user, business, and technical needs.

Qualifications

• Master's degree in Human-Centered Design, Human-Computer Interaction (HCI), Product Design, or a related field, or equivalent experience preferred
• Experience with agile methodologies and iterative design processes
• Experience with design thinking and human-centered design methodologies
• Experience with user research methods such as interviews, surveys, and usability testing
• Experience with prototyping tools such as Sketch, Figma, or Adobe XD
• Experience with analytics tools to track user behavior and optimize design

Skills

• Strong proficiency in UX/UI design tools such as Sketch, Figma, or Adobe XD
• Experience with design systems and reusable UI patterns
• Experience with agile methodologies and iterative design processes
• Experience with user research methods such as interviews, surveys, and usability testing
• Experience with prototyping tools such as Sketch, Figma, or Adobe XD
• Experience with analytics tools to track user behavior and optimize design

Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Pay

The anticipated base pay compensation range for this position is $113,900.00 – $189,900.00. This role is eligible for an incentive target of up to 15 or , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.