Lead/Trainer Data Center Technician (TX)

About the role

Our client is seeking a Lead/Trainer Data Center Technician to join their team. As a Lead/Trainer Data Center Technician, you will be part of the Data Center Operations team supporting shift-level operations and the training program. The ideal candidate will bring hands-on troubleshooting strength, a safety-first mindset, and the drive to coach and develop technicians while keeping critical operations running smoothly.

Responsibilities

• Own shift continuity by maintaining the shift handoff log and ensuring open items carry over accurately across shifts.
• Serve as incident first-responder on shift by performing safety compliance checks and escalating appropriately during operational issues.
• Act as the escalation point for Technician I (STN-L1) and Technician II (STN-L2) staff for technical and operational problems during assigned shifts.
• Lead training responsibilities, including onboarding new hires, conducting safety training, delivering technical training, and managing all certifications tied to the program.
• Support GPU/AI compute infrastructure operations by coordinating Technician I/II activity during GPU/AI cluster commissioning, acceptance, and customer acceptance testing (CAT) windows.

Requirements

• 5+ years of hands-on data center operations experience at a senior technician level, with independent troubleshooting across hardware, network, power, and physical infrastructure.
• 1–2 years of supervisory or team-lead experience, with demonstrated ability to lead shift-level execution in a working technical environment.
• Proven incident first-response experience and strong safety compliance practices in a data center or critical infrastructure environment.
• Strong troubleshooting background across hardware, networking, and storage, including GPU/AI infrastructure and direct liquid cooling (DLC) / coolant distribution unit (CDU) environments.
• Experience with BMC/iLO/iDRAC management interfaces and firmware/BIOS validation, plus structured cabling and power distribution systems.

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

Pay

$45-$52/hour, based on experience

Schedule

Work a consistent onsite schedule: 4 days/week with 10-hour shifts in a 24/7 data center environment (including weekends).