Lead Tool Room Technician

About the Role

Lead Tool Room Technician is a senior-level maintenance role within a Maintenance, Repair, and Overhaul (MRO) facility, responsible for overseeing the tool room and functions to ensure safe, efficient, and compliant aircraft maintenance operations.

Responsibilities

• Leads a crew of Tool Room employees over multiple locations across the facility
• Lead and maintain an effective Tool Control Program, issuing, tracking, monitoring, and accounting for all tools used in aircraft maintenance
• Enters tooling inventory through ATS
• Purchases tooling and equipment necessary to minimize delays and increase production and efficiency
• Maintains tooling and equipment inventory to ensure serviceability and accountability including repairs, load test, calibration and re-calibration
• Rents or leases tooling and equipment necessary to minimize delays and increase production and efficiency
• Trains and assists his/her subordinates with proper procedures, methods and practices to be followed in each respective duty
• Assists Planning in procuring tools and equipment necessary for certification by the FAA to work on different types of commercial aircraft and work scopes
• Evaluates departmental operations, recommending improvements in quality, productivity and employee relations
• Implements programs and/or procedures that strive for excellence in quality as maintained by the company Quality Assurance program
• Resolves departmental problems by identifying the problem, researching alternatives, analyzing the costs and benefits, implementing the best alternative, and evaluating the end results
• Enforces all company policies and procedures to all Tool Room employees, fairly and consistently

Qualifications

• High school diploma or GED required
• 3 years of experience working in an MRO environment
• Working knowledge of Tool Room operations
• Working knowledge of ATS systems

Skills

• Ability to communicate, both orally and in writing, by presenting ideas and giving instructions/guidance to subordinates, co-workers, supervisors and outside agencies to ensure that instructions are carried out and requested information is obtained
• Ability to motivate and lead a staff or team of subordinates to obtain goals, higher productivity and quality of work
• Ability to delegate and prioritize work effectively
• Creative and persuasive
• Strong level of interpersonal skills required to maintain an effective relationship among employees, various departments, management and outside agencies
• Ability to cope with stress and mental exhaustion due to the pressures of accomplishing set goals, meeting short deadlines, maintaining numerous projects simultaneously, employee confrontations and long work hours