Lead Title Coordinator (Remote Opportunity)

About Us

First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services, and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We foster an inclusive, people-first culture that has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We strive to be a great place to work for all.

About the Role

The Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects and assists with title production support services and settlement services preparation.

Responsibilities

• Acts as the team’s resource and subject matter expert to answer questions and create resolutions using past experience, best practices, and sound judgment
• Assists in scheduling and coordinating team activities
• May provide input into hiring and performance appraisals, but does not make hiring decisions or conduct performance evaluations
• Troubleshoots and guides others on a wide variety of complex problems and identifies solutions within broad application and functional expertise

Requirements

• High School diploma or equivalent; some college preferred
• 4+ years of directly related experience
• Demonstrated leadership capabilities
• Familiarity with Home Mortgage Disclosure Act a plus
• HUD or closing experience a plus
• Strong MS Office skill set
• Excellent verbal/written communication skills
• Must be able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Leadership, organizational, and problem-solving skills
• Exercises confidence, sound judgment, and independent decision-making skills
• Ability to understand and execute policy and procedures
• Emerging leader skills
• Establishes effective working relationships at the work group level
• Drives enhancements to department processes and procedures through regular recommendations

Pay

Pay Range: $26.88 - $35.82 hourly

Benefits

Based on eligibility, First American offers a comprehensive benefits package including:

• Medical, dental, and vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan

We embrace and support individuality, fostering an authentic and inclusive workplace for all employees.