Lead Title Auditor

Job Summary

The Lead Title Auditor at Vitu is a subject matter expert in all areas of the Release Services Group. They provide support to team members, manage daily transactions, train team members, and ensure departmental service levels and quality.

Key Responsibilities

• Manage a high volume of tasks in a timely, accurate, and efficient manner.
• Adhere to established procedures and compliance requirements when sorting, organizing, validating, pulling, signing off/executing, shipping, and similar activities for documents.
• Be a subject matter expert (SME) and frontline resource for questions for all areas of the department.
• Train team members in business processes, specific client/departments requirements and expectations.
• Ensure success in achieving department Service Levels and Quality expectations by fulfilling daily transactions precisely, and assist leadership with maintaining workflow, generating reports, and working/assigning tasks.
• Use company proprietary software for research and data entry.
• Research, analyze, and resolve problems in a timely manner.
• Perform other duties, as necessary.

Minimum Qualifications and Experience

• A High School Diploma, General Educational Development (GED), or equivalent completed educational certification.
• Proficient in using Microsoft Office or Google Suite products.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.

Preferred Qualifications

• Previous leadership experience.
• Experience in fast-paced production environment.
• Familiarity with automotive, titling, or finance industry.
• Critical thinking skills.
• Proven ability to organize and prioritize daily work.

Workplace Environment

• Perform routine and repetitive production work.
• Sit or stand for lengthy periods of time.
• Prolonged exposure to computer screens.
• Primary schedule is Day Shift: 7:00 AM - 3:30 PM ET, Monday - Friday.
• May require overtime, evening, holiday, or weekend shifts.
• Ability to lift or push up to 35 lbs.

Compensation

• The hourly rate range for this position is: $25 - $27.
• Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision.
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA).
• Generous Paid Time Off (PTO).
• Pet Insurance.
• Retailer Benefits.
• Accident & Hospital, Critical Illness Insurance.
• Tuition Reimbursement.

About the Role

• Vitu is a leading innovator in Vehicle-to-Government (V2Gov) technology.
• We provide innovative, cutting-edge services to the motor vehicle industry.
• Our platform manages titling and registration transactions in all 50 states and across multiple locations.
• We have offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Skills

• Microsoft Office or Google Suite proficiency.
• Strong verbal and written communication skills.
• Excellent people skills.
• Organizational and prioritization skills.
• Knowledge of automotive, titling, or finance industry.
• Critical thinking skills.

Benefits

• Healthcare coverage.
• Tax advantage accounts.
• Paid time off.
• Pet insurance.
• Retailer benefits.
• Accident & hospital, critical illness insurance.
• Tuition reimbursement.

Pay

The hourly rate range for this position is: $25 - $27.

Schedule

The primary schedule is Day Shift: 7:00 AM - 3:30 PM ET, Monday - Friday. There may be occasions that require overtime, evening, holiday, or weekend shifts.