Jobs · Management · Pennsylvania

Lead Ticket Checker

Vail Resorts · Hidden Valley, PA · 5 days ago
Management$21.5–$26.88/hrFull-time

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

To Learn More, please review the Benefits Eligibility Summary.

Job Summary

As a Ticket Checker Lead, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.

Job Specifications

  • Starting Wage: $21.50/hr - $26.88/hr
  • Employment Type: Winter Seasonal 2026/2027
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age
  • Housing Availability: No

Job Responsibilities

  • Supervise the daily operations and safety of the scanning department.
  • Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse.
  • Monitor daily job performance of the team, as well as provide and document coaching and discipline.
  • Monitor staffing levels, and make adjustments as needed.
  • Report and staff safety incidents to the manager immediately.
  • Plan and assist with orientations, trainings, and payroll.
  • Perform audits to track the performance of the scanning team.
  • Work with the lift operations team to ensure efficiency of maze set ups.
  • Other duties as assigned.

Job Requirements

  • Excellent communication skills (English) and ability to present information in group settings.
  • Ability to lead others.
  • Intermediate or above skiing and riding skills.
  • Willing and able to work outdoors in all alpine weather conditions.
  • Ability to stand for the entire shift.
  • Ability to multi-task and make solid decisions.
  • Proficiency with Microsoft Office.
  • Willingness to learn company computer applications.

Pay

The expected pay range is $21.50/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

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