Lead Technician - Structured Cabling

About the Role

Lead Technician works on customer sites in a variety of environments including new construction, remodels, and operating facilities. This position is responsible for complying with Encore standards for Safety, Culture, and Customer Service.

Responsibilities

General Responsibilities

• Works with a commitment to safety
• Upholds the core values of Encore Electric
• Acts as a professional and uses basic work ethics
• Comes to work on time every day with appropriate attire and tools
• Keeps work area clean
• Installs quality work in a neat and workmanship-like manner
• Treats tools with respect
• Works and climbs on ladders, lifts, and elevated platforms
• Identifies technology parts and components
• Performs strenuous physical work (e.g., digging, kneeling, shoveling, lifting, pulling, pushing, climbing)
• Keeps up with changing technology
• Wears tools at all required times
• Works in all weather conditions

Specific Responsibilities

• Work independently or as part of a team
• Understand and follow safety guidelines and ensure others are following the appropriate protocols
• Understand scopes of work and effectively complete the tasks associated
• Understand common industry tools including applicable testing equipment and how to use them
• Efficiently lead on different sized projects and/or more than one crew
• Communicate, educate, and delegate effectively

Structured Cabling Lead Responsibilities

• Read and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs)
• Demonstrated knowledge of closet build-outs
• Installing various cable types including low voltage power, fiber, twisted pair, audio, video, DAS, and security (inside and outside plant)
• Use a variety of connector types and terminate to industry standards
• Terminate indoor and outdoor fiber using the appropriate methods and following industry standards
• Testing copper and fiber using industry-approved testers, including knowledge of setting up testing units and downloading results as required
• Installation of various types of pathways related to running horizontal and backbone cables
• Strong knowledge of troubleshooting cable plant and associated equipment
• Complete detailed documents of work performed and provide daily status updates

Lead Responsibilities

• Train and mentor junior technicians on installation standards and methods, as well as company-related requirements
• Work within time and budget restraints
• Provide site supervision of the installation team with direction from the Senior Tech or Project Manager
• Perform close-out documentation procedures as well as daily/weekly company documentation requirements
• Procure materials collaboratively through Operations/Project Management for project-related needs
• Crew Safety training and PPE assignment required to meet or exceed customer, industry, GC, and local jurisdiction requirements
• Always promote a strong culture of Health and Safety
• Read and interpret electronic schematics, installation drawings, and architectural blueprints
• Assist with basic mechanical fabrication, as necessary

Knowledge

• Constructability and the construction process
• MS Office Software and other miscellaneous computer programs
• Blueprint drawings and how they apply to the project
• Reading blueprint drawings
• Wiring diagrams
• Schematics
• Low voltage systems
• Basic network principles
• Basic technology principles and standards

Skills

• Effective listening
• Speaking intelligently
• Acting as a self-starter
• Spatial orientation
• Visualizing the constructability of an estimate
• Identifying scope gaps in construction documents
• Positive customer interactions
• Estimating the necessary resources needed to complete required tasks
• Adapting to new and changing requirements, environments, and/or information
• Assist and manage people and processes
• Using construction software
• Effective written and oral communication sufficient to elicit and communicate information and achieve understanding

Physical Requirements

A functional physical is required to be completed and passed before work can be performed in all field positions. The physical requirements can often be completed repetitively and for extended periods of time. These requirements include:

• Driving
• Sitting
• Climbing
• Lifting, floor to chest (up to 50 lbs)
• Lifting, floor to waist (up to 50 lbs)
• Lifting, waist to overhead (up to 30 lbs each arm)
• Carrying (up to 50 lbs)
• Standing
• Stooping
• Vision acuity (near, far, and without color deficiencies)
• Walking
• Kneeling
• Trimming (final installation of electrical devices)
• Pushing (up to 100 lbs)
• Pulling (up to 100 lbs)

Requirements

This position requires a minimum of a high school diploma or equivalent, and three to five years of experience in a Technology Construction-related field is preferred. Formal education in Electronics or related fields is also preferred.

Pay

$30.00 - $40.00 per hour, depending on experience.

Benefits

• Medical, dental, and vision plans
• Disability and life insurance
• Employee-matched 401(k)
• Paid time off (PTO)
• Employee assistance program that includes counseling, legal, and financial advice
• Generous employee referral program
• Access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in-house training program