Lead Technician (Security)

About the role

CBX Solutions is the nation's leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. The Lead Technician is responsible for installation, termination, and configuration — without direct supervision — of access control devices such as card readers, request-to-exit devices, electrified door hardware, access control panels, analog and IP cameras, camera servers (NVR), power supplies, cable pathway systems, and various cable types including twisted pair, low voltage, and coax. This role directly manages onsite tasking of Field Technicians and Installers to meet project milestones set by Project Managers and Field Supervisors. Installations occur in both new construction and retrofit scenarios across a variety of environments.

Benefits

• Comprehensive health, dental, vision, and prescription coverage
• Life insurance
• 401(k) with company match
• Generous paid time off for rest, family, and self-care
• Continuous learning, mentorship, and leadership training
• Access to CBX University, the in-house development program

Responsibilities

• Onsite tasking of resources to meet project milestones established by the Project Manager
• Install various access control devices and electrified door hardware
• Install and connect access control panels, power supplies, and control equipment
• Install and program various CCTV systems; analog and IP cameras
• Install and program various types of NVRs and VMS platforms
• Install cable and pathway systems to support security systems
• Work in a team environment under project manager, leading a group of field technicians
• Maintain installation deadlines
• Be accountable for the daily time entries of all crew members
• Maintain a high level of quality control
• Ensure safety on the job site
• Perform end-user training
• Participate in project commissioning and testing
• Assist in the enforcement of standards related to final documentation
• Attend trades meetings at construction sites as needed

Requirements

• Hold and retain certification in at least two VMS systems
• Hold and retain certification in at least two access control systems
• Minimum one year of experience in basic configuration of physical security systems
• Completed training for at least one camera manufacturer with certificate
• Hold and retain OSHA-10 certificate
• Served as a Field Technician (or equivalent) for a minimum of two years
• Must pass pre-employment background check and drug test

Skills

• Ability to effectively lead and plan work days for an installation crew of two to four workers
• Demonstrated proficiency in low voltage principles (Ohm's law, load calculations, metering, etc.)
• Ability to effectively communicate with customer IT and Facilities staff
• Ability to effectively coordinate with other trades
• Demonstrated proficiency in the installation, termination, and configuration of IP camera technology, controller hardware, power supplies, door hardware, and credential technologies
• Competency in the principles and concepts of physical security systems and ability to apply knowledge in the field

Physical Demands

Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands, and reaching. Spends approximately 1/3 of time walking and talking/hearing. Frequent lifting required of items 25–50 pounds.

Work Environment

May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.