Lead Technician, Facility Services, Exterior Services
About the role
Leads and participates in teams by using and sharing resources, information, and tools. Identifies customer needs and business priorities. Coordinates and executes work assignments. Provides advice, feedback, and support to ensure timelines and work quality are achieved. Models and helps team members adapt to change or new challenges.
Responsibilities
- Supervise associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
- Teach and support company policies and procedures and ensure compliance.
- Participate in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
- Maintain quality and safety standards in assigned area of responsibility by ensuring equipment, tools, and supplies used by associates are in proper working order and readily available at the start of each work shift.
- Ensure associates are trained on Logistics and company policies and procedures and monitor compliance.
- Distribute and maintain procedures and supporting documentation.
- Assign and support activities to ensure compliance with external rules and regulations, for example OSHA, Hazardous Waste, NFPA, Storm Water, DOT.
- Serve as an expert in landscape management.
- Manage assigned areas using horticulture methods and solutions.
- Maintain garden beds, containers, and landscape plants.
- Leverage technology (for example, phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.
- Perform landscaping tasks, for example cutting grass, weed management, and raking leaves.
- Apply planting and pruning techniques as needed.
- Identify and resolve pest and disease issues through chemical applications.
- Troubleshoot and provide customer service by communicating with facility users.
- Resolve customer problems and complaints.
- Ensure work environments are maintained according to Walmart policies and procedures.
- Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity.
- Use the Open Door Policy.
- Perform other facility-related maintenance duties as assigned.
- Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
- Model compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Qualifications
- 21 years of age or older.
- Valid, state-issued driver's license.
- No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
- No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
- No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
- No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
- Successful completion of a DOT physical and medical certification within 90 days of hire.
- As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
- 2 years' experience in the landscaping/gardening industry.
Preferred Qualifications
- Associate's degree in horticulture or related area.
- Certified nursery and/or landscape professional.
- Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
- Landscaping/gardening crew leader or supervisor.
- Proficient in speaking and understanding Spanish.
- State/local licensing where required (for example, Florida, Texas, California).
Benefits
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
Pay
The hourly wage range for this position is $26.00 - $51.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Additional Information
Primary Location: 230 N BELTLINE DR, FLORENCE, SC 29501-7403, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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