Lead Technician- Electrical/Mechanical

Key Job Responsibilities

• Diagnose and resolve issues with marine engines using specialized tools and equipment, with a strong familiarity with Mercury diagnostic tools and procedures.
• Perform repairs, routine maintenance tasks, and conduct thorough inspections on both mechanical and electrical components of outboard motors.
• Supervise a team of technicians by assigning tasks, providing guidance, and ensuring high-quality work.
• Maintain accurate records of repairs, maintenance activities, and parts used.
• Ensure service reports are up-to-date and provide necessary documentation to management or customers.
• Engage with customers to understand their concerns, provide excellent service, address inquiries, explain repair processes, and offer recommendations for optimal performance.
• Ensure the team adheres to all relevant safety guidelines, including proper handling of tools and equipment and compliance with environmental regulations.
• Stay updated with the latest advancements in the marine industry, attend training sessions, and pursue additional certifications to enhance skills and expertise.

Desired Candidate Profile

• A high school diploma or equivalent is required. Technical training or certification in marine mechanics/electronics or a related field is preferred.
• 6-8 years proven work experience in similar roles.
• An in-depth understanding of engines, fuel systems, electrical systems, cooling systems, and propulsion systems.
• Strong diagnostic and troubleshooting abilities.
• Excellent leadership and team management skills.
• Effective verbal and written communication skills.
• The ability to work independently, prioritize tasks, and meet deadlines efficiently.
• An attention to detail.