Lead Technician

Overview

We are seeking ambitious, self-driven, outgoing leaders with strong customer service skills to help us build a market-leading presence across South and North Dakota. We have several new stores in planning and development, giving you an opportunity to be a key part of a rapidly growing business.

Responsibilities

• Be a critical part of a store's team, while ensuring the store maintains our high performance standards
• Support the training of a team of technicians, ensuring they deliver a customer service experience that exceeds industry standards every time they visit the store
• Perform normal activities in support of the store's management, to include performing opening and closing procedures, managing the daily schedule, adjusting the team staffing throughout the day based on car volume, responding to unique customer issues and concerns, and assisting with counting and adjusting inventory
• Perform all lube technician duties in serving customers to include engine oil and oil filter changes, inspection and top off automotive fluids, adjusting tire pressure, air/cabin filters and wipers replacement, coolant exchanges, and processing payment for services
• Oversee a clean and safe work environment

Requirements

• Exhibit strong leadership and mentoring skills with a servant-leader heart
• Love customer service
• Be highly self-motivated and driven for success
• Have excellent communication, creative thinking, and problem-solving skills
• Be somewhat flexible in the timing of hours worked— a weekly schedule of 40 hours+
• Have full mobility and be able to stand for extended periods of time, lift up to fifty (50) pounds, and maneuver in and out of a shallow 3' deep pit used to safely service cars

Qualifications

• Customer service: 1 year (Preferred)

Skills

• Strong leadership and mentoring skills
• Excellent customer service skills
• Highly self-motivated and driven for success
• Effective communication, creative thinking, and problem-solving skills
• Flexibility in working hours
• Physical ability to stand for extended periods, lift up to 50 pounds, and maneuver in a shallow pit

Benefits

• Employee Discounts
• SPIFs
• Health Insurance
• Paid Time Off (PTO)

Pay

$17.00 (Plus SPIFs Once Trained)

Schedule

• Morning Shifts
• Day Shifts
• Evening Shifts