Lead Technician

WHAT WE DO: At RestorationHQ, we care about people and kicking ass. We believe in a world where all building occupants are safe from environmental hazards. We don’t just say that, we mean it and every effort we make is to ensure we do this every day.

About the role

We are RestorationHQ, Arizona’s premier restoration company, and we are looking for dedicated individuals to join our Team. At RestorationHQ we believe in working hard and having fun. We appreciate and value our team members, offering a work environment that respects your dedication and provides opportunities for professional growth.

Responsibilities

• Core Values: Embodiment and Upholding
• Lead, Manage, and Retain a High-Performing Team
• Oversee Day-to-Day Field Operations
• Drive Operational Processes, Execution, and Outcomes
• Remain Open to Continuous Learning and Foster a Teachable, Growth-Oriented Culture
• Project Management & Scheduling: Estimate Projects, Develop Timelines, Coordinate Work Orders, Ensure Efficient Scope Execution
• Follow and Lead Established Processes and Procedures
• Documentation & Reporting: Complete Paperwork Accurately, Send Daily Updates, Maintain Records, Input Time
• Customer Experience: Champion Professionalism, Accountability, Drive Satisfaction, Long-Term Retention
• Additional Responsibilities: Support Team and Organizational Objectives

Qualifications

• Valid Driver's License
• Pass Background Check
• Pass DOT Check
• IICRC Certifications Preferred
• Minimum 2 Years of Restoration Experience
• Support Occasional Weekend and On-Call Schedules
• OSHA Certification Preferred