Lead Technician

Primary Responsibilities

• Team Leadership & Coordination: Lead and supervise a team of security technicians responsible for installing, configuring, and testing security systems (e.g., CCTV, access control, intrusion detection, alarm systems) for new data center construction projects
• System Installation & Commissioning: Oversee the installation and integration of security infrastructure, ensuring systems are properly installed, configured, and tested per design specifications
• Collaboration with Construction & Engineering Teams: Work closely with construction, electrical, and network teams to ensure timely and coordinated installation of security systems
• Quality Control: Ensure all security systems are installed to meet quality standards, including testing and validation of systems before handover to operations
• Troubleshooting & Problem-Solving: Provide hands-on support for troubleshooting and resolving technical issues during installation and commissioning. Escalate issues as needed to ensure timely resolution
• Training & Development: Train junior technicians on security systems installation, best practices, and safety protocols. Provide guidance on effective troubleshooting and system configuration
• Documentation & Reporting: Maintain accurate documentation of installations, system configurations, and test results. Generate progress reports for internal stakeholders
• Safety & Compliance: Ensure all work is conducted in compliance with safety regulations, industry standards, local and national codes, and company policies. Ensure security systems meet required compliance standards for data centers
• Vendor Coordination: Collaborate with third-party vendors and contractors, ensuring that security equipment is delivered on schedule and installed according to specifications
• Post-Installation Support: Oversee system testing and troubleshooting after installation to ensure proper operation. Assist with ongoing maintenance and support during the warranty period

Basic Qualification

• High school diploma or equivalent required; Technical certification (e.g., NICET, CompTIA Security+, etc.) or a related degree preferred
• 5+ years of experience in the installation, configuration, and commissioning of security systems (e.g., CCTV, access control, alarms, and other physical security systems)
• At least 2 years of experience in a leadership or supervisory role, managing teams of technicians in the field
• Experience with security system installation in new construction or large-scale projects, ideally within the data center or critical infrastructure space
• In-depth knowledge of security systems, including access control, video surveillance, intrusion detection, and related technologies
• Proficiency in reading blueprints, schematics, and system design documentation
• Familiarity with low-voltage electrical systems and IT networking as they relate to security system installation
• Strong troubleshooting and problem-solving skills
• Excellent leadership skills with a proven ability to manage and mentor a team
• Strong written and verbal communication skills for reporting and collaboration with other teams, vendors, and management
• OSHA 10, OSHA 30 certifications
• Able to lift heavy equipment and materials (up to 50 lbs) during installations
• Capable of working in various physical environments, including construction sites and data center facilities, often in confined spaces or elevated positions
• Frequent travel to project sites is required during new data center builds