Lead Technician

Qualifications

• A minimum of 2-3 years of low voltage integrated systems work experience and/or hands-on study required
• Minimum of a high school diploma required, existing industry certifications preferred
• Brings a positive attitude, good customer service skills, a stellar work ethic, and a professional appearance to the workplace
• Motivated to learn new technologies and processes
• Demonstrates excellent judgment and creative problem-solving skills, including negotiation and conflict resolution
• Interacts thoughtfully with people of all ages and cultural backgrounds
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possesses a valid South Carolina driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Must adhere to state and federal laws as well as abide by traffic laws while using company vehicle and/or on company business

Skills

• Reads and interprets blueprints, diagrams, floor plans, specifications, and operational/product manuals
• Installs/configures/maintains audio/video, satellite/cable, networking/data systems, devices, and components
• Troubleshoots simple and complex systems
• Travels to various job sites
• Uses hand and power tools safely
• Maintains company-issued tools, equipment, and vehicle
• Interacts with clients, builders, designers, architects, and other industry professionals
• Communicates every day with the Project Manager on the progress of the project
• Performs other related duties as assigned

Benefits

• Generous PTO
• 401K
• Competitive compensation based on experience and skill level - Base Salary: $58,000 – $72,000, annually, based on experience
• Commission and Bonus Opportunities
• Total Compensation Potential: $87K - $108K

About the Role

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services
• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Company Purpose/Mission

• Enhance the human experience through smart spaces.
• Be the most beloved brand in technology services.

Pay

• Base Salary: $58,000 – $72,000, annually, based on experience

Schedule

• Monday-Friday 8a-5p
• Overtime may be required from time to time to support business needs