Lead, Technical Program Manager (Hybrid)

About the role

This position is within Chamberlain Group’s Engineering group. The incumbent will drive functional and technical delivery of key team and organization‑wide programs, partner with Engineering Managers, Product Managers, and other cross‑functional partners to define, scope, and execute large programs, and own the team‑level portfolio by maintaining a single source of truth for commitments, capacity, dependencies, and status across all active work.

Responsibilities

• Drive functional and technical delivery of key team and org‑wide programs/initiatives.
• Partner with Engineering Managers, Product Managers, and other cross‑functional partners to define, scope, and drive large programs to conclusion.
• Own the team‑level portfolio; maintain a single source of truth for commitments, capacity, dependencies, and status across all active lines of work.
• Serve as the primary interface between product and engineering teams, translating business commitments into engineering capacity plans and surfacing trade‑offs early.
• Design, implement, and maintain dashboards, cadences, KPIs, and reporting frameworks to provide senior leadership clear, accurate visibility into portfolio health.
• Leverage data and knowledge to drive strategic decisions at the engineering leadership level.
• Partner with engineering leads across Hardware, Platform/Cloud, and Eng Ops to maintain a real‑time view of capacity versus demand and drive prioritization when conflicts arise.
• Drive end‑to‑end delivery of strategic programs spanning multiple engineering pillars and business functions, including customer‑facing deployments, new product launches, and operational scaling initiatives.
• Create and communicate widely circulated plans to ensure consistency, clarity, and alignment across teams.
• Influence peers and leaders, build consensus, and navigate ambiguity.
• Ensure compliance with health and safety guidelines and protect Chamberlain Group’s reputation by maintaining confidentiality.
• Maintain professional and technical knowledge through workshops, publications, networking, and professional societies.
• Contribute to team efforts by accomplishing related results and participating in projects as needed.

Qualifications

• Bachelor’s degree in engineering, business, or a related field.
• 7+ years of program or project management experience in a software/AI engineering, hardware‑software integration, or infrastructure environment.
• PMP, PMI‑ACP, CSM, A‑CSM, or equivalent certification.
• Demonstrated ability to manage large, complex programs spanning multiple engineering teams with competing priorities.
• Strong technical background sufficient to engage deeply with engineers on trade‑offs, architecture decisions, and delivery constraints.
• Excellent written and verbal communication; ability to tailor messages to diverse audiences.
• Experience working in agile/scrum environments; proficient with Jira, Confluence, and similar tools.
• Proven track record of operating effectively in matrixed organizations with distributed, cross‑functional teams.
• Familiarity with infrastructure‑as‑code (Terraform), container orchestration (Kubernetes), or GitOps (ArgoCD).
• Experience driving AI, DevEx, developer productivity, or internal platform initiatives.

Preferred Skills

• Background in building internal platform‑as‑a‑product programs or developer self‑service tooling.
• Experience partnering with hardware engineering teams; familiarity with New Product Development (NPD) processes, hardware‑software integration, or embedded systems in connected/IoT products.
• Experience in IoT, connected home, or cloud‑native platform engineering environments.

Pay

The pay range for this position is $102,600.00 – $193,425.00; base pay offered may vary depending on factors such as location, education, training, and experience.

Benefits

• Comprehensive benefits package.
• 401(k) contribution (subject to eligibility requirements).
• Eligibility for participation in a short‑term incentive plan, subject to applicable plan terms and policies.