Lead Technical Program Manager

As a Lead Technical Program Manager in the Consumer and Community Bank- Business Banking Technology, you will help senior leaders run a large-scale technology organization with discipline, transparency, and accountability. You will drive technology projects and programs end-to-end, connect work across teams, and translate execution details into clear updates that support decisions, strengthen controls, and drive measurable outcomes.

Responsibilities

• Drive execution of Business Banking initiatives and lead planning and execution for technology programs and leadership priorities across Business Banking Technology.
• Develop program plans, governance cadence, milestones, and action plans that establish clear ownership, accountability, and measurable progress.
• Partner with engineering, product, controls, and business management teams to define program scope, objectives, deliverables, and dependencies aligned to technology and organizational priorities.
• Coordinate across engineering, product, architecture, and business stakeholders, drive delivery reviews and leadership updates, help leaders maintain visibility into progress and decisions.
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Prepare executive-ready materials, leadership updates, business reviews, governance forums, and communications that summarize status, decisions, risks, and next steps.
• Drive continuous improvement across operating processes, reporting, controls governance, issue management, and execution routines to improve transparency, efficiency, and follow-through.
• Support change execution by coordinating communications, readiness activities, follow-ups, and stakeholder alignment as teams adopt new processes, priorities, and ways of working.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated ability to lead complex, cross-functional initiatives with multiple stakeholders, dependencies, risks, and competing priorities.
• Strong analytical and problem-solving skills, with the ability to translate business, technical, and operational objectives into actionable plans.
• Demonstrated stakeholder management and influencing skills, including the ability to build productive relationships and drive alignment across senior leaders and distributed teams.
• Experience with Technical Program Manager, Business Management, Chief of Staff–type execution roles, Technology Operations, Large transformation programs, Enterprise technology program management.
• Experience with Cross-functional execution, Governance, controls, and issue management, Executive communications and leadership support, Change navigation in a growing organization.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Experience in preparing executive communications, business reviews, governance materials, dashboards, and status updates for senior business and technology audiences.
• Experience managing program schedules, milestones, risks, issues, decisions, and action items with clear ownership and follow-through.
• Proficiency with PowerPoint, Excel, project tracking, and collaboration tools; strong written and verbal communication skills.

Preferred Qualifications

• Experience in financial services, portfolio governance, or large-scale technology operating environments.
• Experience supporting senior leadership forums, including staff meetings, business reviews, governance meetings, executive communications, and cross-functional decision-making discussions.
• Experience across technical program management, business management, technology governance, or related execution roles; candidates with transferable skills across these disciplines are encouraged to apply.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.