Lead Technical Program Manager - Architecture, Enterprise Technology

About the role

As a Lead Technical Program Manager within JPMorgan Chase’s Global Technology Enterprise Architecture team, you will drive the successful delivery of complex technology projects and programs that align with business goals across the firm. You will leverage deep technical knowledge to develop innovative solutions while managing resources, budgets, and high-performing teams. Your analytical reasoning and adaptability will help navigate ambiguity, ensuring technology initiatives meet strategic objectives. Strong communication and stakeholder management skills will foster productive relationships and influence decision-making.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.
• Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Demonstrated experience using enterprise-authorized AI capabilities to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Partner with Product Management in discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Assist Technical Leads in maintaining and developing a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Experience with Agile/Lean delivery at scale (e.g., Scrum/Kanban, PI planning concepts) and tooling (e.g., Jira/Confluence equivalents).
• Scrum and/or SAFe certification(s) preferred (e.g., CSM/PSM, SAFe Agilist/POPM/RTE).

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.
• Additional benefits and programs based on eligibility.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.