Lead Tact Ops Manager

About the Role

Work cross-functionally with Purchasing, Engineering, Supplier Quality, Containerization, Logistics, and GM assembly/manufacturing plants to facilitate critical supply issues and business transfers. This group addresses short-term capacity issues caused by broken tools or equipment, fires, floods, and other supplier shortage issues.

Responsibilities

• Support/Lead team on complex cases leading to timely closure
• Support/Lead team on timely execution and implementation of Proactive/predictive projects
• Support/Lead conference calls with business transfers and critical supply issues
• Function as liaison between purchasing, engineering, manufacturing, logistics, and suppliers to resolve issues and provide technical support
• Determine the cause of supplier delivery problems and coordinate/implement effective and timely resolutions
• Assess and assist in the development and implementation of corrective actions for critical issues
• Improve delivery performance of suppliers by identifying process improvements and lead time reduction opportunities
• May participate as a member or resource to product development teams
• Regularly exchange information with others inside and outside the work group, including GM and supplier facilities
• Work with Supplier Risk Management team on Financially Troubled Suppliers
• Lead and support Proactive and Predictive strategy vision and engage in related projects
• Understand and implement standardized work practices
• Keep management updated frequently, consistent with the urgency of issues
• Provide Executive Reports as required

Requirements

• 5+ years of relevant post-graduate work experience in purchasing, supply chain, program/product management, manufacturing, logistics, or product development
• Must be able to travel spontaneously 75% domestically/internationally at suppliers
• Must have a valid passport

Qualifications

• Bachelor’s degree in business, Supply Chain, Finance, or a related field (preferred)
• 5+ years of experience in Automotive Manufacturing Operations (preferred)
• 3+ years of experience in die casting or machining operations (preferred)
• Excellent communication and command skills
• Broad understanding of manufacturing processes, including material handling, inventory management, OEE, capacity, and throughput
• Demonstrated analytical ability, communication, and interpersonal skills to build relationships with team members and suppliers
• Ability to manage multiple and significantly complex cases with a high level of autonomy and accountability
• Ability to prepare and present information to various levels and audiences

GM does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of GM as the immigration employer of record, or any work authorization requiring company support (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

Schedule

This role is categorized as hybrid. The selected candidate is expected to report to a specific location at least 3 times a week (or other frequency dictated by their manager) and will be required to travel at least 50% or more on a frequent basis.

Benefits

From day one, GM supports your well-being at work and at home. Benefits include relocation assistance for eligible roles.

About GM

Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. We believe in fostering an inclusive workplace where every employee feels they belong to one General Motors team.