Lead Systems Engineer

Responsibilities

• Provides lead level technical guidance to systems engineers and infrastructure specialists; guiding technical decision-making and engineering best practices
• Acts as the primary escalation point for complex compute, storage, virtualization, and infrastructure issues, leading troubleshooting efforts and root cause analysis activities
• Establishes and maintains technical standards, operational procedures, and engineering best practices across server, storage, virtualization, backup, and infrastructure platforms
• Led infrastructure deployment activities for onboard datacenters, shoreside staging facilities, and new vessel construction projects
• Coincides closely with Infrastructure Operations and shipside IT Operations teams to ensure smooth transition of systems into production and ongoing operational support
• Owns vendor relationships for infrastructure hardware, software, support contracts, and maintenance services
• Designs, deploys, and maintains enterprise server, storage, virtualization, backup, and hyperconverged infrastructure platforms supporting business-critical applications
• Coordinates and executes preventative maintenance activities during the build phase, including firmware upgrades, platform patching, and helps define lifecycle management activities while minimizing operational impact
• Maintains comprehensive monitoring and alerting strategies across infrastructure platforms to proactively identify and resolve issues before impacting deployment or commissioning
• Safeguards infrastructure deployments adhere to Disney GIS security standards, hardening requirements, and enterprise architecture guidelines
• Evaluates emerging technologies and develops strategic recommendations for next-generation compute, storage, virtualization, backup, and infrastructure solutions
• Develops repeatable, automated deployment processes to improve consistency, reliability, and operational efficiency
• Provides technical guidance and expert consultation to peers, project teams, and internal customers

Qualifications

• 7+ years of infrastructure engineering experience supporting enterprise server, storage, virtualization, and datacenter technologies
• Experience with network topography, design and infrastructure
• Extensive experience with enterprise virtualization platforms including VMware vSphere, VMware Cloud Foundation, Hyperconverged Infrastructure (HCI), and clustered environments
• Experience with enterprise storage technologies including SAN, Fibre Channel, iSCSI, and software-defined storage platforms
• Strong troubleshooting, incident management, and root cause analysis skills within complex infrastructure environments
• Experience coordinating operational activities across engineering, operations, vendors, and support organizations
• Experience supporting Windows and Linux server operating systems

Preferred Qualifications

• Certification and/or extensive experience with VMware vSphere, VMware Cloud Foundation (VCF), VxRail, Cisco UCS, Dell PowerEdge platforms, Pure Storage, NetApp, Rubrik, and enterprise backup technologies
• Experience deploying and supporting highly available infrastructure platforms in mission-critical environments
• Experience supporting maritime, hospitality, transportation, or distributed enterprise environments

Required Education

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience