Lead Specialist, Oracle GL/AP

About the role

The KPMG Advisory practice is dedicated to transformation, offering exceptional opportunities for advancement within the firm. We foster a collaborative, team-driven culture and provide robust learning and career development programs to support our professionals' growth.

Responsibilities

• Collaborate with industry/business subject area professionals, software engineers, and technical leadership to manage day-to-day operations of cloud-based platform applications like Oracle Financials
• Manage a team providing level 2/3 support including break/fix, enhancements, reports, and upgrades to KPMG clients and users of cloud-based applications
• Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes
• Execute day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support, and project reviews; identify, document, and manage client business / functional requirements
• Assess client requirements and build product-specific functional specifications; support the planning, preparation, and execution of future releases; provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support
• Facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Requirements

• Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients
• Bachelor's degree from an accredited college/university in an appropriate field
• Experience with Oracle implementations, post-production support, upgrades, and functional testing with understanding of ITIL framework, ITSM, and service desk management; strong configuration skills across Oracle Cloud Applications
• Required module experience: Oracle General Ledger, Accounting Hub, Project Billing and Costing, Accounts Payable, Accounts Receivable, and Lease Accounting
• Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore)
• Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively

Qualifications

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)