Lead Specialist - Application Support and DevOps

About the role

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future, and giving back to the community through various initiatives including MD Anderson Children’s Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House, and many others. We value all of our employees who make our growth and success possible. We are proud to offer industry-leading compensation, comprehensive benefits, a 401(k) match with additional profit sharing, PTO, and abundant career opportunities.

Responsibilities

• Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed)
• Maintain build processes, deployment strategies, and process automation
• Install and coordinate installation of patches and releases to development, test, and production systems
• Improve application delivery using containers, orchestration, and configuration management tools
• Aid business teams and vendors with application installations and upgrades
• Support and maintain application infrastructure (servers, network topology, authentication, high availability)
• Provide Segregation of Duties support – Administer server access, accounts, audit controls, and reports
• Stay up to date on current technologies, recommend strategies, and tools
• Cook up and facilitate meetings, document key decisions, risks, and issues
• Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility
• Availability to support after hours on business-critical projects and tasks

Requirements

• 5+ years of relevant experience with application support and development
• 3+ years of experience using DevOps practices, tools, frameworks
• Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing
• Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro
• Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes
• Quickly learn new skills and technologies

Preferred Qualifications

• Previous experience in Oil & Gas industry
• Experience with monitoring tools: Grafana, Datadog, Splunk
• Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro
• Some coding experience with .Net, Java, Python, or equivalent
• Past experience working within change management processes and tools such as ServiceNow