Lead Spa Sales Specialist

Benefits: Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleTraining & development Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. Benefits/Perks Flexible Scheduling Growth Opportunities Paid Training Digital Workspace Stunning Retreats Massage Heights Family Fund Employee Discounts & Comps Base pay $18-$23/hr + commission and bonus opportunities Schedule/Expected work hours 6-8 hour shifts Required evenings and weekends Responsibilities Achieve monthly sales targets through membership and gift card sales Provide exceptional service by listening, communicating, and responding to guest’s needs Promote the therapeutic/wellness benefits of massage therapy and skin therapy Educate guests confidently and effectively about services and products Excellent phone etiquette with an upbeat tone and strong articulation Develop and maintain positive relationships with members of the team and guests Plan and implement Front Desk Sales Associate trainings Qualifications Exceptional guest service and communication abilities At least 1-year face-to-face sales or retail management experience Self-starter mentality with leadership, organization, communication, and interpersonal skills Proficient with basic computer software and quick to learn new systems Fast learner with a positive and energetic demeanor Strong critical thinking skills, especially in resolving customer conflicts Passionate about interacting with people and consistently delivering outstanding service Must be able to work varied hours to include weekends, evenings, holidays, etc. Thrives in collaborative team settings