Lead Solution Consultant

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, DocuSign unleashes business-critical data that is trapped inside of documents, connecting it to business systems of record.

About the role

DocuSign is growing fast, and we are looking for a Lead Solution Consultant to join our high-performance team. This individual contributor role partners with the field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes to build world-class integrated solutions leveraging DocuSign's platform and suite of products. Through engaging stories and custom-built demonstrations, you will illustrate the value and benefits of modernizing a prospect's System of Agreement via the DocuSign offering. This role reports to the Director, Solution Consulting.

Responsibilities

• Collaborate with the field sales team to cultivate and secure net-new business within an assigned territory and targeted accounts
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders at all levels and across business units within enterprise organizations
• Establish technical credibility and build confidence in recommended solutions leveraging product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners and other internal teams to provide a world-class buying experience
• Demo and sell based on value-selling methodologies defined by the company

Requirements

• 8+ years of prior experience within a mid-market or enterprise-level, pre-sales role selling SaaS solutions and concepts
• BS/BA degree or equivalent in relevant work experience

Preferred Qualifications

• 10+ years of prior pre-sales experience within a mid-market or enterprise-level SaaS offering, ideally cloud-based
• Proficient in delivering software demonstrations in person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs, and RFIs
• Proven experience working with employees at all levels of an organization
• Familiarity with enterprise-class software systems like ERP, CRM, and ECM systems
• Familiarity with system integration methods such as web services, SOAP APIs, and REST APIs
• Familiarity with web-based solutions, website development, HTML, XML, and structured data
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills

Schedule

This is a remote position. The employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Pay

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Below are the pay ranges for specific locations:

• California: $152,700.00 - $231,625.00 base salary
• Illinois, Colorado, Massachusetts, and Minnesota: $148,300.00 - $215,050.00 base salary
• Washington, Maryland, New Jersey, and New York (including NYC metro area): $148,300.00 - $221,400.00 base salary
• Washington DC: $152,700.00 - $221,400.00 base salary
• Ohio: $141,000.00 - $204,450.00 base salary

This role is also eligible for the following bonuses:

• Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals.
• Non-sales roles are eligible for a company bonus plan, calculated as a percentage of eligible wages and dependent on company performance.

This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

• Paid time off, including earned time off and paid company holidays based on region
• Paid parental leave: up to six months off with your child after birth, adoption, or foster care placement
• Full health benefits plans: options for 100% employer-paid and minimum employee contribution health plans from day one of employment
• Retirement plans: select retirement and pension programs with potential for employer contributions
• Learning and development: options for coaching, online courses, and education reimbursements
• Compassionate care leave: paid time off following the loss of a loved one and other life-changing events