Lead Solution Consultant

About the role

The Lead Solution Consultant partners with the field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign's platform and suite of products. Through engaging stories and custom-built demonstrations, they illustrate the value and benefits of modernizing a prospect's System of Agreement via the Docusign offering.

Responsibilities

• Collaborate with the field sales team to cultivate and secure net-new business within an assigned territory and targeted accounts
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders at all levels and across business units within enterprise organizations
• Establish technical credibility and build confidence in recommended solutions leveraging product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners and other internal teams to provide a world-class buying experience
• Demo and sell based on value-selling methodologies defined by the company

Requirements

• Basic 8+ years of prior experience within a mid-market or enterprise-level, pre-sales role selling SaaS solutions and concepts
• BS/BA degree or equivalent in relevant work experience
• Preferred 10+ years of prior pre-sales experience within a mid-market or enterprise-level SaaS offering, ideally cloud based
• Proficient in delivering software demonstrations in person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc
• Proven experience working with employees at all levels of an organization
• Familiarity with enterprise-class software systems like ERP, CRM and ECM systems
• Familiarity with system integration methods such as web services, SOAP APIs and REST APIs
• Familiarity with web-based solutions, website development, HTML, XML and structured data
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills

Qualifications

• Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Skills

• Ability to work independently and as part of a team
• Excellent interpersonal and communication skills
• Ability to present complex technical information in a clear and concise manner
• Strong problem-solving and analytical skills
• Ability to build and maintain strong relationships with clients and colleagues

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Pay

• Based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
• Pay ranges in the following locations:
• California: $152,700.00 - $231,625.00 base salary
• Illinois, Colorado, Massachusetts and Minnesota: $148,300.00 - $215,050.00 base salary
• Washington, Maryland, New Jersey and New York (including NYC metro area): $148,300.00 - $221,400.00 base salary
• Washington DC: $152,700.00 - $221,400.00 base salary
• Ohio: $141,000.00 - $204,450.00 base salary

Schedule

• Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.