Lead Software Asset Management Specialist
Deloitte · New Orleans, LA · 1 wk ago
HybridFinance$72k–$134k/yrFull-time
Key Responsibilities
- Maintain software asset records including procurement data, contract terms, entitlements, and lifecycle status
- Track renewals, upgrades, co-terms, invoices, and license allocations
- Support software and license request fulfillment (e.g., Microsoft, Adobe, Tableau, Alteryx, AI tools)
- Maintain accurate data within ServiceNow SAM Pro
- Perform license compliance activities and entitlement reconciliation
- Develop Effective License Position (ELP) reports
- Identify cost savings opportunities and optimize license usage
- Support license reclamation and optimization workflows
- Manage SaaS and subscription-based licensing models
- Analyze utilization and renewal readiness
- Support AI license tracking and cost analysis
- Understand cloud licensing and BYOL considerations
- Develop dashboards and reports for software spend and usage
- Resolve data quality issues
- Provide ad hoc reporting to stakeholders
- Maintain audit-ready documentation
- Support compliance reviews and audits
- Interpret licensing terms and requirements
- Leverage ServiceNow SAM Pro for automation and workflow improvements
- Support continuous improvement initiatives
- Partner with Procurement, Finance, VMO, Legal, Risk, and Technology teams
- Support vendor negotiations and renewal planning
Qualifications
- 8+ years of experience in Information Technology and/or 6+ years with an advanced degree (IE, Masters, PhD, etc)
- 3-5+ years of experience in Software Asset Management and tasks including but not limited to:
- Strong knowledge of software licensing models and lifecycle management
- Experience with ServiceNow SAM Pro or similar tools
- Experience creating Effective License Position reports
- Experience with SaaS license optimization including utilization tracking and reclamation
- Ability to interpret contracts and licensing terms
- Strong analytical and data management skills
- Bachelor's degree in Business Administration, MIS, Computer Science or a related field and/or equivalent relevant professional experience
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Relevant certifications (CSAM, ITAM, ServiceNow)