Lead Site Reliability Engineer

About the role

The Site Reliability Engineering Lead at Glean is pivotal in ensuring our services meet stringent Service Level Objectives (SLOs) and in building resilient, automated production environments in the cloud. You will lead a team and be responsible for products globally, providing technical leadership to key projects and empowering your team to do the same.

Responsibilities

• Play a key role in driving technical excellence and fostering a culture of reliability across engineering teams.
• Implement and maintain resilient cloud architectures, monitor system performance, and proactively identify and resolve potential bottlenecks or points of failure.
• Participate in primary oncall rotation; cultivate technical curiosity and growth mindset, and a blameless postmortem culture within the team. Continuously optimize the oncall process for sustainability and efficiency.
• Develop and maintain automation scripts, tools, and processes to streamline system deployment, monitoring, and management tasks.
• Optimize cloud infrastructure and applications for performance, scalability, and cost-effectiveness.
• Collaborate with security engineers to implement best practices and ensure compliance with security standards and policies.
• Design and configure advanced monitoring systems to gain insights into system behavior, set up alerts, and respond proactively to potential issues. Create and maintain comprehensive dashboards and playbooks for production oncall.
• Engage actively in the entire software development lifecycle. Participate in system design reviews and provide valuable SRE insights during launch reviews, influencing and enhancing system architecture.

Requirements

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
• 8+ years of experience in a senior-level role within Site Reliability Engineering or similar role, particularly in managing cloud-based services and infrastructure.
• 5+ years of experience with software development in one or more programming languages.
• 3+ years of experience managing people or teams, leading projects, and designing, analyzing, and troubleshooting distributed systems running in Cloud.
• Strong knowledge of cloud platforms such as Google Cloud Platform, AWS, or Azure.
• Practical experience with containerization technologies, including Docker and Kubernetes. Familiarity with infrastructure as code tools like Terraform is essential.
• Solid understanding of networking, security principles, and best SRE and security practices.
• Proficiency in using monitoring and alerting tools to detect and respond to potential issues effectively.

Qualifications

• Technical Leadership and Mentorship: Play a key role in driving technical excellence and fostering a culture of reliability across engineering teams. You will lead by example, setting best practices for incident management, performance optimization, and automation. Influence best practices, drive cross-team collaborations, and contribute to the execution of key objectives in alignment with engineering leadership and cross-functional partners. Establish strong technical credibility, shaping architectural decisions and ensuring the delivery of high-quality, reliable systems.

Skills

• Technical Leadership and Mentorship: Play a key role in driving technical excellence and fostering a culture of reliability across engineering teams. You will lead by example, setting best practices for incident management, performance optimization, and automation. Influence best practices, drive cross-team collaborations, and contribute to the execution of key objectives in alignment with engineering leadership and cross-functional partners. Establish strong technical credibility, shaping architectural decisions and ensuring the delivery of high-quality, reliable systems.

Benefits

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

Pay

The standard base salary range for this position is $200,000 - $260,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Schedule

This role is hybrid (4 days a week in our Mountain View Office)