Lead Site Assistant (Float) - ARCHES Lodge - Swing
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: mission/vision maybe part of About the role? The mission/vision statements are generic but could be considered part of About the role. We can include a short paragraph about mission/vision.
We need to preserve all substantive information: responsibilities list, qualifications, certificates, knowledge/skills, what you will do to support community (more responsibilities), supervisory responsibilities, physical/mental demands, work environment, benefits (401k after 1 year, EAP, life insurance, health/vision/dental, possible continuing education). No pay or schedule specifics? The posting says "Sunday To Thursday. Swing Shift. Flexibility Required." That's schedule info. So we can include Schedule section with that content. Pay: not specified; we should NOT create Pay section because no specific pay. Benefits: we have specifics, so include Benefits section.
Requirements vs Qualifications: The posting has MINIMUM QUALIFICATIONS with education/experience, certificates, licenses, knowledge skills abilities. We can combine into Requirements section? The instruction: Use headings like Requirements, Qualifications, Skills. We need to decide. Probably Requirements for education/experience, certificates; Qualifications for knowledge, skills, abilities; Skills maybe for specific proficiencies. But we can combine to avoid thin sections. Prefer few substantive sections.
We need to include sections only when posting has real specific content. So we can have:
- About the role (mission/vision + description of role)
- Responsibilities (list of duties)
- Requirements (education/experience, certificates/licenses, background checks, etc.)
- Skills (knowledge, skills, abilities: Microsoft Office, attitude, tact, etc.)
- Benefits (401k, EAP, life insurance, health/vision/dental, continuing education)
- Schedule (Sunday to Thursday, Swing Shift, Flexibility Required)
We should not include Pay.
We need to use - for any list of duties/requirements/benefits. For prose use
.
We must not include boilerplate like EEO, application instructions, etc. Remove those.
We need to preserve all substantive information: ensure we include details like "Lead Site Assistant (Float)", direct support to sheltering services for homeless population at ARCHES shelters in Polk and Marion counties, supporting daily operations including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, answering client questions and other special projects as needed, training and updating Site Assistants and volunteers on applicable policies and procedures, exercise strong decision-making skills while providing leadership when urgent matters arise while management is not available or on site, growth opportunities, professional development through hands-on experience.
Also "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" includes many bullet-like sentences; we should treat as responsibilities as well.
We need to avoid duplicating lines.
Let's extract responsibilities:
From first paragraph: "Your main responsibilities will be providing direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties. Responsibilities include supporting daily operations, including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, answering client questions and other special projects as needed. In addition, the Lead Site Assistant will also be responsible for training and updating Site Assistants and volunteers on applicable policies and procedures and exercise strong decision-making skills while providing leadership when urgent matters arise while management is not available or on site. This team offers a lot of growth opportunities and professional development through hands-on experience."
Then "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" list: Serves as primary point of contact for respective work shift. Trains incoming staff members and volunteers on applicable duties, processes, and policies. Answers questions and aids coworkers as needed. Facilitates communication and collaboration between Site Assistants and volunteers. Focuses team toward primary program goals and exemplifies the positive culture. Ensures data collection and quality. Inputs service usage information into the Health Management Information System (HMIS) and Shelter point. Responds to guest questions about clothing, snacks, blankets, restrooms, charging stations and local resources. Monitors the program expectations of residents. Provides program support, such as: cleaning, site upkeep, laundry and supportive services, client engagement and assistance, including answering the telephone, monitoring client and facility safety. Assists other staff and volunteers in providing a calm, clean, and safe environment for residents. Shares information, resources and referral about community partnerships and resources. Promotes a safe and healing environment for individuals that are victims of trauma through trauma informed engagements, clear boundaries, and supportive case management. Attends and engages in required annual trainings and remains up-to-date on policies and procedures for the ARCHES program. Pursues Program Critical Strategic Goals, including: Embraces the mission and philosophy of Trauma Informed Care, Motivational Interviewing, client- centered services, Coordinated Assessment, and Harm Reduction Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations. Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals. Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor. Maintains appropriate boundaries with clients and coworkers at all times. Other Consistent punctuality and reliable attendance are essential requirements for this role. Ability to work effectively and maintain positive, professional relationships with team members and clients.
Also supervisory responsibilities: "This job has no supervisory responsibilities."
Physical and mental demands, work environment: we could include maybe as part of Requirements? But we have no specific heading for those; we could include under Requirements or maybe a separate section like "Working Conditions". But only allowed headings are the given list; we could put under Requirements or Skills? Probably better to include under Requirements as part of qualifications. But we can also create a section "Requirements" that includes education/experience, certificates, physical demands, work environment. However the instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate. We need to decide what goes where.
We can put:
- About the role: mission/vision + brief description of role.
- Responsibilities: all duty bullets.
- Requirements: education/experience, certificates/licenses, background checks, driver qualifications, etc.
- Qualifications: knowledge, skills, abilities (Microsoft Office, attitude, tact, empathy, etc.)
- Skills: maybe specific proficiencies like Microsoft Office, videoconferencing, web tools? But that overlaps with Qualifications. Could combine Qualifications and Skills into one. But we need to avoid thin sections. Perhaps we combine Knowledge, Skills, And Abilities into Qualifications section, and Skills section could be omitted or used for specific technical skills like Microsoft Office, videoconferencing, web tools. However the instruction says prefer a few substantive sections over many thin ones. So we could have:
- About the role
- Responsibilities
- Requirements (education/experience, certificates, background, driver, physical demands, work environment)
- Qualifications (knowledge, skills, abilities: Microsoft Office, attitude, tact, empathy, etc.)
- Benefits
- Schedule
That seems reasonable.
We must not include Pay.
Now we need to format lists.
Let's craft About the role paragraph: combine mission/vision and description.
"OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. OUR VISION: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Lead Site Assistant (Float). Your main responsibilities will be providing direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties."
That seems good.
Now Responsibilities: we need a
- list. Combine all duty statements into list items, avoiding duplication.
Let's list distinct responsibilities:
- Provide direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties.
- Support daily operations, including cleaning and laundry services.
- Perform clerical duties.
- Conduct data collection & entry.
- Assist clients with navigation to resources.
- Answer client questions.
- Handle other special projects as needed.
- Train and update Site Assistants and volunteers on applicable policies and procedures.
- Exercise strong decision-making skills and provide leadership during urgent matters when management is not available or on site.
- Serve as primary point of contact for respective work shift.
- Train incoming staff members and volunteers on applicable duties, processes, and policies.
- Answer questions and aid coworkers as needed.
- Facilitate communication and collaboration between Site Assistants and volunteers.
- Focus team toward primary program goals and exemplify positive culture.
- Ensure data collection and quality; input service usage information into HMIS and Shelter point.
- Respond to guest questions about clothing, snacks, blankets, restrooms, charging stations, and local resources.
- Monitor program expectations of residents.
- Provide program support: cleaning, site upkeep, laundry, supportive services, client engagement and assistance (including answering telephone, monitoring client and facility safety).
- Assist other staff and volunteers in providing a calm, clean, and safe environment for residents.
- Share information, resources, and referrals about community partnerships and resources.
- Promote a safe and healing environment for trauma victims through trauma-informed engagements, clear boundaries, and supportive case management.
- Attend and engage in required annual trainings; stay up-to-date on ARCHES program policies and procedures.
- Pursue Program Critical Strategic Goals: embrace Trauma Informed Care, Motivational Interviewing, client-centered services, Coordinated Assessment, and Harm Reduction.
- Perform cleaning, janitorial, and laundry tasks to support day-to-day sheltering operations.
- Support nutrition staff as needed by completing various kitchen tasks, including cooking meals.
- Participate in Community Outreach to local organizations, camps, and groups as directed by supervisor.
- Maintain appropriate boundaries with clients and coworkers at all times.
- Demonstrate consistent punctuality and reliable attendance.
- Work effectively and maintain positive, professional relationships with team members and clients.
We might have duplicates like cleaning/laundry appears multiple times; we can keep but maybe combine. But we should preserve all substantive information; duplicates okay but we can deduplicate to avoid redundancy. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicates are not invented; removing duplicates could be considered summarizing away detail? It's okay to combine similar items as long as we don't lose meaning. Safer to keep them but we can combine similar to reduce redundancy but still keep meaning. I'd rather keep them distinct but not duplicate exact sentences. We'll try to avoid exact duplicates.
Now Requirements section: include education/experience, certificates/licenses, background checks, driver qualifications, physical demands, work environment maybe.
Education/Experience:
- High School diploma or GED.
- Two years of experience in customer service, social services, or other client-facing roles.
- Preference given to applicants with experience working with people experiencing homelessness or at-risk of becoming homeless; and/or work experience with the public in a healthcare or community services setting.
Certificates, Licenses, Registrations:
- Driver qualifications required: valid driver license, insured vehicle available for use on the job, satisfactory drive record for previous three years.
- Must pass comprehensive MWVCAA background screening prior to employment.
- Must pass Oregon Department of Human Services criminal background check.
- Must pass pre-employment and random drug/alcohol screenings.
- Basic Life Support/First Aid Certification required within first 30 days
. We must not include boilerplate like EEO, application instructions, etc. Remove those. We need to preserve all substantive information: ensure we include details like "Lead Site Assistant (Float)", direct support to sheltering services for homeless population at ARCHES shelters in Polk and Marion counties, supporting daily operations including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, answering client questions and other special projects as needed, training and updating Site Assistants and volunteers on applicable policies and procedures, exercise strong decision-making skills while providing leadership when urgent matters arise while management is not available or on site, growth opportunities, professional development through hands-on experience. Also "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" includes many bullet-like sentences; we should treat as responsibilities as well. We need to avoid duplicating lines. Let's extract responsibilities: From first paragraph: "Your main responsibilities will be providing direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties. Responsibilities include supporting daily operations, including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, answering client questions and other special projects as needed. In addition, the Lead Site Assistant will also be responsible for training and updating Site Assistants and volunteers on applicable policies and procedures and exercise strong decision-making skills while providing leadership when urgent matters arise while management is not available or on site. This team offers a lot of growth opportunities and professional development through hands-on experience." Then "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" list: Serves as primary point of contact for respective work shift. Trains incoming staff members and volunteers on applicable duties, processes, and policies. Answers questions and aids coworkers as needed. Facilitates communication and collaboration between Site Assistants and volunteers. Focuses team toward primary program goals and exemplifies the positive culture. Ensures data collection and quality. Inputs service usage information into the Health Management Information System (HMIS) and Shelter point. Responds to guest questions about clothing, snacks, blankets, restrooms, charging stations and local resources. Monitors the program expectations of residents. Provides program support, such as: cleaning, site upkeep, laundry and supportive services, client engagement and assistance, including answering the telephone, monitoring client and facility safety. Assists other staff and volunteers in providing a calm, clean, and safe environment for residents. Shares information, resources and referral about community partnerships and resources. Promotes a safe and healing environment for individuals that are victims of trauma through trauma informed engagements, clear boundaries, and supportive case management. Attends and engages in required annual trainings and remains up-to-date on policies and procedures for the ARCHES program. Pursues Program Critical Strategic Goals, including: Embraces the mission and philosophy of Trauma Informed Care, Motivational Interviewing, client- centered services, Coordinated Assessment, and Harm Reduction Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations. Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals. Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor. Maintains appropriate boundaries with clients and coworkers at all times. Other Consistent punctuality and reliable attendance are essential requirements for this role. Ability to work effectively and maintain positive, professional relationships with team members and clients. Also supervisory responsibilities: "This job has no supervisory responsibilities." Physical and mental demands, work environment: we could include maybe as part of Requirements? But we have no specific heading for those; we could include under Requirements or maybe a separate section like "Working Conditions". But only allowed headings are the given list; we could put under Requirements or Skills? Probably better to include under Requirements as part of qualifications. But we can also create a section "Requirements" that includes education/experience, certificates, physical demands, work environment. However the instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate. We need to decide what goes where. We can put: - About the role: mission/vision + brief description of role. - Responsibilities: all duty bullets. - Requirements: education/experience, certificates/licenses, background checks, driver qualifications, etc. - Qualifications: knowledge, skills, abilities (Microsoft Office, attitude, tact, empathy, etc.) - Skills: maybe specific proficiencies like Microsoft Office, videoconferencing, web tools? But that overlaps with Qualifications. Could combine Qualifications and Skills into one. But we need to avoid thin sections. Perhaps we combine Knowledge, Skills, And Abilities into Qualifications section, and Skills section could be omitted or used for specific technical skills like Microsoft Office, videoconferencing, web tools. However the instruction says prefer a few substantive sections over many thin ones. So we could have: - About the role - Responsibilities - Requirements (education/experience, certificates, background, driver, physical demands, work environment) - Qualifications (knowledge, skills, abilities: Microsoft Office, attitude, tact, empathy, etc.) - Benefits - Schedule That seems reasonable. We must not include Pay. Now we need to format lists. Let's craft About the role paragraph: combine mission/vision and description. "OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. OUR VISION: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Lead Site Assistant (Float). Your main responsibilities will be providing direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties." That seems good. Now Responsibilities: we need a
- list. Combine all duty statements into list items, avoiding duplication. Let's list distinct responsibilities: - Provide direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties. - Support daily operations, including cleaning and laundry services. - Perform clerical duties. - Conduct data collection & entry. - Assist clients with navigation to resources. - Answer client questions. - Handle other special projects as needed. - Train and update Site Assistants and volunteers on applicable policies and procedures. - Exercise strong decision-making skills and provide leadership during urgent matters when management is not available or on site. - Serve as primary point of contact for respective work shift. - Train incoming staff members and volunteers on applicable duties, processes, and policies. - Answer questions and aid coworkers as needed. - Facilitate communication and collaboration between Site Assistants and volunteers. - Focus team toward primary program goals and exemplify positive culture. - Ensure data collection and quality; input service usage information into HMIS and Shelter point. - Respond to guest questions about clothing, snacks, blankets, restrooms, charging stations, and local resources. - Monitor program expectations of residents. - Provide program support: cleaning, site upkeep, laundry, supportive services, client engagement and assistance (including answering telephone, monitoring client and facility safety). - Assist other staff and volunteers in providing a calm, clean, and safe environment for residents. - Share information, resources, and referrals about community partnerships and resources. - Promote a safe and healing environment for trauma victims through trauma-informed engagements, clear boundaries, and supportive case management. - Attend and engage in required annual trainings; stay up-to-date on ARCHES program policies and procedures. - Pursue Program Critical Strategic Goals: embrace Trauma Informed Care, Motivational Interviewing, client-centered services, Coordinated Assessment, and Harm Reduction. - Perform cleaning, janitorial, and laundry tasks to support day-to-day sheltering operations. - Support nutrition staff as needed by completing various kitchen tasks, including cooking meals. - Participate in Community Outreach to local organizations, camps, and groups as directed by supervisor. - Maintain appropriate boundaries with clients and coworkers at all times. - Demonstrate consistent punctuality and reliable attendance. - Work effectively and maintain positive, professional relationships with team members and clients. We might have duplicates like cleaning/laundry appears multiple times; we can keep but maybe combine. But we should preserve all substantive information; duplicates okay but we can deduplicate to avoid redundancy. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicates are not invented; removing duplicates could be considered summarizing away detail? It's okay to combine similar items as long as we don't lose meaning. Safer to keep them but we can combine similar to reduce redundancy but still keep meaning. I'd rather keep them distinct but not duplicate exact sentences. We'll try to avoid exact duplicates. Now Requirements section: include education/experience, certificates/licenses, background checks, driver qualifications, physical demands, work environment maybe. Education/Experience: - High School diploma or GED. - Two years of experience in customer service, social services, or other client-facing roles. - Preference given to applicants with experience working with people experiencing homelessness or at-risk of becoming homeless; and/or work experience with the public in a healthcare or community services setting. Certificates, Licenses, Registrations: - Driver qualifications required: valid driver license, insured vehicle available for use on the job, satisfactory drive record for previous three years. - Must pass comprehensive MWVCAA background screening prior to employment. - Must pass Oregon Department of Human Services criminal background check. - Must pass pre-employment and random drug/alcohol screenings. - Basic Life Support/First Aid Certification required within first 30 days