Lead Site Assistant (Float) - ARCHES Lodge - Graveyard
- for any list of duties/requirements/benefits. So for Responsibilities, Qualifications, Skills, Benefits we will use lists. For About the role we can use
. For Schedule we can use
(maybe list but it's short). Ensure we preserve all substantive information; do not invent or summarize away detail. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: mission/vision is okay as part of About the role. Remove EEO etc. Remove application instructions, contact info, etc. Also remove "This job description is not intended to be all-inclusive..." maybe considered boilerplate? It's part of responsibilities? Might be considered generic; but we can keep if it's substantive? It's a disclaimer; maybe remove as boilerplate. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about not all-inclusive could be considered legal boilerplate; safer to remove. Also remove "Other Consistent punctuality..." maybe part of responsibilities? It's a separate paragraph about punctuality; could be kept as responsibility. We'll keep relevant duties. We need to preserve all substantive information: mission, vision, responsibilities list, qualifications, skills, benefits, schedule. Let's extract: Mission/Vision paragraph: "OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. OUR VISION: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Lead Site Assistant (Float)." That's about the role. Responsibilities: list from "Your main responsibilities will be providing direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties. Responsibilities include supporting daily operations, including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, answering client questions and other special projects as needed. In addition, the Lead Site Assistant will also be responsible for training and updating Site Assistants and volunteers on applicable policies and procedures and exercise strong decision-making skills while providing leadership when urgent matters arise while management is not available or on site. This team offers a lot of growth opportunities and professional development through hands-on experience." Then later "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" includes many bullet-like sentences: "Serves as primary point of contact for respective work shift.Trains incoming staff members and volunteers on applicable duties, processes, and policies. Answers questions and aids coworkers as needed.Facilitates communication and collaboration between Site Assistants and volunteers.Focuses team toward primary program goals and exemplifies the positive culture.Ensures data collection and quality. Inputs service usage information into the Health Management Information System (HMIS) and Shelter point.Responds to guest questions about clothing, snacks, blankets, restrooms, charging stations and local resources.Monitors the program expectations of residents.Provides program support, such as: cleaning, site upkeep, laundry and supportive services, client engagement and assistance, including answering the telephone, monitoring client and facility safety.Assists other staff and volunteers in providing a calm, clean, and safe environment for residents.Shares information, resources and referral about community partnerships and resources.Promotes a safe and healing environment for individuals that are victims of trauma through trauma informed engagements, clear boundaries, and supportive case management.Attends and engages in required annual trainings and remains up-to-date on policies and procedures for the ARCHES program.Pursues Program Critical Strategic Goals, including: Embraces the mission and philosophy of Trauma Informed Care, Motivational Interviewing, client- centered services, Coordinated Assessment, and Harm Reduction Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.Maintains appropriate boundaries with clients and coworkers at all times. Other Consistent punctuality and reliable attendance are essential requirements for this role.Ability to work effectively and maintain positive, professional relationships with team members and clients." We need to turn these into list items. Might be many; we can combine similar but must preserve all detail, not summarize away. Could break into separate
- for each sentence. That's a lot but okay. Qualifications: Minimum qualifications: "High School diploma or GED. Two years of experience in customer service, social services, or other client-facing roles. Preferences given to applicants who have experience working with people experiencing homelessness or at-risk of becoming homeless; and/or work experience with the public in a healthcare or community services setting." Then certificates: "Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. Candidate must pass a comprehensive MWVCAA background screening prior to employment. Candidate must pass Oregon Department of Human Services criminal background check. Candidate must pass pre-employment and random drug/alcohol screenings. Basic Life Support/First Aid Certification is required within first 30 days of hire. Food Handler's Card or ability to obtain within 30 days." We'll list each as
- . Skills: Knowledge, Skills, And Abilities: "Demonstrated proficiencies in Microsoft Office (including Outlook), videoconferencing platforms, and web tools. Exhibits a positive attitude and engages with others in a cooperative and supportive manner. Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners." We'll list each as
- .
Benefits: "401k contribution after 1 year. Employee Assistance Program. Life insurance. Health, Vision and Dental Insurance. For some positions, employees may be eligible for company‑sponsored continuing education."
We'll list each.
Schedule: "Wednesday To Sunday. Graveyard Shift. Flexibility Required." We'll put as
maybe. We must not include Pay section. Now produce HTML fragment:
About the role
OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. OUR VISION: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Lead Site Assistant (Float).
Responsibilities
- Providing direct support to sheltering services for the homeless population at ARCHES shelters in Polk and Marion counties.
- Supporting daily operations, including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, answering client questions and other special projects as needed.
- Training and updating Site Assistants and volunteers on applicable policies and procedures.
- Exercising strong decision-making skills while providing leadership when urgent matters arise while management is not available or on site.
- Serving as primary point of contact for respective work shift.
- Training incoming staff members and volunteers on applicable duties, processes, and policies.
- Answering questions and aiding coworkers as needed.
- Facilitating communication and collaboration between Site Assistants and volunteers.
- Focusing team toward primary program goals and exemplifying the positive culture.
- Ensuring data collection and quality; inputting service usage information into the Health Management Information System (HMIS) and Shelter point.
- Responding to guest questions about clothing, snacks, blankets, restrooms, charging stations and local resources.
- Monitoring the program expectations of residents.
- Providing program support, such as cleaning, site upkeep, laundry and supportive services, client engagement and assistance, including answering the telephone, monitoring client and facility safety.
- Assisting other staff and volunteers in providing a calm, clean, and safe environment for residents.
- Sharing information, resources and referrals about community partnerships and resources.
- Promoting a safe and healing environment for individuals that are victims of trauma through trauma‑informed engagements, clear boundaries, and supportive case management.
- Attending and engaging in required annual trainings and remaining up‑to‑date on policies and procedures for the ARCHES program.
- Pursuing Program Critical Strategic Goals, including embracing the mission and philosophy of Trauma Informed Care, Motivational Interviewing, client‑centered services, Coordinated Assessment, and Harm Reduction.
- Performing cleaning, janitorial, and laundry tasks in support of day‑to‑day sheltering operations.
- Supporting nutrition staff as needed by completing various kitchen tasks, including cooking meals.
- Participating in Community Outreach to local organizations, camps, and groups as directed by supervisor.
- Maintaining appropriate boundaries with clients and coworkers at all times.
- Maintaining consistent punctuality and reliable attendance.
- Working effectively and maintaining positive, professional relationships with team members and clients.
Qualifications
- High School diploma or GED.
- Two years of experience in customer service, social services, or other client‑facing roles.
- Preference given to applicants with experience working with people experiencing homelessness or at‑risk of becoming homeless; and/or work experience with the public in a healthcare or community services setting.
- Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years.
- Pass a comprehensive MWVCAA background screening prior to employment.
- Pass Oregon Department of Human Services criminal background check.
- Pass pre‑employment and random drug/alcohol screenings.