Lead Services Sales Engineer

About the role

Eaton’s North America Sales division is seeking a Lead Services Sales Engineer to be located within 50 miles of Kennewick, WA, Spokane, WA, or Boise, ID, with responsibility also covering the state of Montana. Active‑Duty Military Service members are exempt from the geographic limitation. The primary function of the Lead Sales Engineer is to sell Eaton’s electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market areas.

Responsibilities

• Manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers.
• Build relationships with Eaton’s internal operations and product lines to support customers and grow sales.
• Consult with customers in different market verticals and provide solutions to problems and pain points.
• Maintain regional responsibility for all services orders activity in Eaton’s market segments.
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors.
• Be a subject matter expert on the services offering for the rest of Eaton’s electrical sales organization to support and coach the organization in your region on selling services.
• Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction.
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits.
• Prepare and present quotations to customers.
• Develop market‑based growth strategies to ensure sustained success of Eaton’s services product lines.

Requirements

• Bachelor’s degree from an accredited institution.
• Minimum five (5) years of sales, field service or electrical industry experience.
• Possess and maintain a valid and unrestricted driver’s license.
• Ability to travel 25% of the time.
• Eaton will not consider applicants requiring employment immigration sponsorship or support for this position.
• No relocation benefit is being offered for this position.
• Only candidates within a 50‑mile radius of Kennewick, WA, Spokane, WA, or Boise, ID will be considered (Active‑Duty Military Service members exempt).

Qualifications

• Bachelor’s degree in Engineering (preferred).
• Previous electrical sales experience (preferred).
• Previous services experience (preferred).

Skills

• Possess excellent communication skills.
• Knowledge of key customers and ability to grow relationships at those customers at multiple levels of the organization.
• Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business.
• Demonstrates understanding