Lead Service Technician (San Milan)

About the role

Join Mark-Taylor, Arizona’s leading multifamily builder and manager, as a Lead Service Technician at San Milan in Phoenix, AZ. In this role, you will maintain and repair our communities to ensure they run smoothly and provide the five-star service that makes Mark-Taylor communities feel like home.

Responsibilities

• Assist in completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
• Troubleshoot, diagnose, and correct minor air conditioning/heating failures, appliance repairs, electrical problems, plumbing issues, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Conduct daily pool care, ensure proper chemical balance, and address safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards, correct them, and report hazards to the Manager of Facilities and Service.
• Share on-call duty with the Manager of Facilities and Service and service team members; be readily available to respond to the property in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.
• Train and mentor other Service Technicians and Facilities Technicians.

Requirements

• Advanced knowledge in plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• One or more industry-specific professional certifications (EPA, HVAC, CPO, or similar).
• Service orientation and basic computer skills.
• 2+ years of experience as an apartment turn technician, maintenance technician, make-ready technician, or work order technician (highly desirable).
• Basic understanding of written and verbal English.

Benefits

• Employee rent discounts (subject to availability at each community).
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive medical, dental, and vision benefits.

Pay

The anticipated base pay range for this position is $26.00 - $28.00 per hour. All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call. Additional hourly pay is provided for EPA, CPO, and OSHA certifications.