Lead Service Tech

About the role

The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready process flow, and refurbishment activities to all WillScot products. The role requires full compliance with WillScot policies and relevant laws and regulations. Success depends on conducting branch operations safely, cost-effectively, and with high quality.

Responsibilities

• Acts in accordance with WillScot safety, transportation, and environmental policies
• Leads and promotes health and safety results through creating a safer workplace
• Attends safety meetings
• Maintains a clean and organized work area
• Ensures trailers are ready for scheduled delivery dates with high first-time quality and within established accuracy parameters
• Performs repairs and modifications, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and other aspects of modular building repair
• Maintains proper inventory levels of all equipment, tools, and materials required for daily service tasks
• Performs service-related tasks in the yard, such as check-in/out inspections of off-rented buildings, and relocates fleet units within the branch lot
• Creates floor plan drawings as needed and assists with work order questions
• Delegates tasks assigned for the day to team members
• Updates production boards with status and helps with work order questions
• Pairs with Production Supervisors to escalate any issues that arise for quick resolution

Qualifications

• High school diploma or equivalent required
• One year of experience required
• Ability to delegate tasks to keep production on track
• Good communication skills
• Able to conduct safety walks and coach other employees on proper safety protocols
• Ability to work independently in a fast-paced environment
• Some knowledge of computers and good communications skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees at various branch locations
• Carpentry knowledge and experience
• Electrical, plumbing, HVAC, and welding experience is a plus