Lead Server

About the role

Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. The Lead Server, reporting directly to the Dining Services Director, provides training, guidance, and support to the server team to ensure residents receive an exceptional dining experience in a safe, pleasant, and sanitary environment.

Responsibilities

• Support all catering, room service, special party needs, marketing functions, etc.
• Create a dining room schedule and ensure there are enough wait staff for shifts as needed.
• Ensure that all dining room staff fully understand the daily specials, desserts, and daily soups.
• Clear, sanitize and set tables, remove garbage from the kitchen and clean trash containers, thoroughly review and complete daily checklist of duties for maintaining and cleaning kitchen and dining areas.
• Assist in cleaning work areas, dining room floor, dining room tables, and dining room chairs after each meal and occasionally after special events, sweep, vacuum, and mop floor at the end of shift.
• Assist in controlling food costs, when possible.
• Train server team in the standard operating procedures of Cedarhurst Senior Living.
• Provide direction on side work assignments to the serving staff, and ensure extra guests are prepared along with support serving staff with questions and provide assistance as needed.
• Learn and implement Cedarhurst dining programs.
• Ensure team understands dining menus and can effectively communicate information to residents.
• Ensure table settings meet Cedarhurst’s dining program standards.
• Attend community leadership meetings.
• Remain current and up to date with all food safety licensing requirements for FDA, state, county, and local authorities along with ensuring all guidelines are adhered to.
• Maintain safety standards as outlined by Cedarhurst guidelines for infection control.
• Utilize basic mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, rations, and proportions to practical situations.
• Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing.
• Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.

Qualifications

• High School Diploma or equivalent.
• Up to 2 years of previous experience preferred, ideally in a senior living or health care setting.
• Applicable state or county licensure preferred.
• CPR or BLS certification preferred.
• Basic understanding of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Working Conditions

This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community. While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance. The employee is required to communicate effectively and identify/interpret written information. This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.

Benefits

Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees. The company also offers GROW Points—a unique rewards system that celebrates hard work and dedication, as well as perks like exclusive Skechers shoe discounts and early paycheck access.