Lead Security Officer

About the role

At PENN Entertainment you’ll join an exciting, fast‑paced industry where a diverse team works together to help guests have fun. The company supports career growth and offers a competitive Total Rewards package that includes wellness programs, day‑one benefits, retirement savings, and paid time off.

Responsibilities

• Patrol the exterior of the property, including the parking garage, on foot and by patrol vehicle.
• Oversee high‑volume outdoor events for security and traffic concerns.
• Safeguard and protect Hollywood Casino St. Louis assets.
• Enforce Missouri Gaming Commission Regulations, including the System of Internal Controls.
• Prepare Security Incident Reports.
• Train and schedule security personnel.
• Escort gaming chips, tokens, and cash of $500.00 or more.
• Collect and transport Drop Boxes to the storage area.
• Administer minor first aid when required.
• Handle guest relations.
• Report improper or illegal acts (or suspected acts) by Hollywood Casino St. Louis employees to the Security Assistant Shift Manager.
• Assist Main Bankers in pushing locked NRT carts when replenishing self‑redemption machines.
• Act as a leader to assist supervisors with minor problems involving Security Officers.
• Remain standing and actively moving for the duration of the shift; use hands, walk, and stay physically active.
• Lift and/or move up to 40 pounds as needed.

Requirements

• Minimum age of 21 years.
• Availability to work Friday, Saturday, and Sunday.
• Ability to run on level surfaces as well as up and down stairs.
• Ability to write clear, accurate, and concise reports.
• Ability to obtain and maintain a valid gaming license.

Benefits

• Day‑one medical, dental, and vision coverage.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, and more.
• Tuition reimbursement.
• Lindenwood University discounts.
• Diversity scholarship for team members’ children.
• Wellness programs supporting financial, physical,