Lead Security Officer

About the Role

This position reports directly to the Asset Protection & Security Department and is responsible for protecting, safeguarding, and securing all Goodwill's property, personnel, customers, and visitors against unauthorized entry, loss, or damage from theft, fire, or other causes. Responsibilities include overseeing other security officers and enforcing rules and regulations within buildings or areas where people congregate.

Responsibilities

• Create and ensure the fairness of security work schedules on a weekly basis, accounting for days off for all officers.
• Oversee all security officers when on premises and ensure compliance with job descriptions.
• Check security cameras when requested.
• Perform security patrols inside and outside buildings or designated areas to observe for potential threats, including prowlers, fire, theft, embezzlement, sabotage, accidents, or other dangers that could result in loss or damage to property.
• Investigate and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.
• Interview security applicants when needed.
• Assign parking spaces to employees, maintain an up-to-date list, and communicate with the Miami Parking Authority representative to keep parking slots current.
• Investigate and write reports when alarms are activated for any reason.
• Assist customers, employees, and visitors as needed.
• Enforce rules and regulations about the safeguarding of assigned facilities and report disturbances or suspicious activities immediately to the proper authority.
• Ensure lights are turned on or off as required and gates and doors are correctly locked; note and report any faulty lights or equipment needing replacement or repair.
• Assist in any emergency situation as needed.
• Ensure everyone wears the correct badge when entering the building or premises.
• Open and/or close the building as required by schedule or as needed, ensuring the post is never left unattended and gates are never left open.
• Report prowlers or unauthorized persons in restricted areas to the Police Department via radio or telephone when necessary.
• Prevent unauthorized persons from entering assigned closed parts of buildings, facilities, or grounds; maintain records of people and vehicles entering and leaving the property after closing or on weekends.
• Report all absences and tardiness to the Human Resources Director promptly to ensure uninterrupted coverage of the premises.
• Maintain a clean work area at all times.
• Perform all other duties as assigned.

Requirements

• Ability to prepare and maintain routine records and reports.
• Ability to detect possible improper conduct, analyze situations, and take appropriate action to correct or report conditions.
• Must be able to work long hours alone, both indoors and outdoors, with exposure to extreme weather and unpredictable crises.
• Ability to remain alert on evening and night shifts if assigned.
• Ability to understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with employees and the general public.
• Ability to maintain composure under stressful situations.
• Ability to operate a two-way radio.
• May be required to work different shifts and weekends as needed.