Lead, Security & Loss Prevention - 3rd Shift

Key Responsibilities

• Monitor and control facility access by verifying identification, credentials, and visitor logs.
• Conduct security screenings, bag checks, and enforce restricted area protocols.
• Operate and monitor CCTV and electronic access control systems to detect unauthorized activity.
• Troubleshoot and report issues with security systems, coordinate with vendors for resolution.
• Respond to alarms, incidents, and emergencies in accordance with established protocols.
• Support evacuations, crowd control, and emergency medical response efforts.
• Assist in executing emergency preparedness drills.
• Maintain readiness and stay current on emergency procedures and threat awareness.
• Conduct routine audits, cycle counts, and inventory inspections to detect discrepancies.
• Support internal investigations and incident documentation.
• Apply loss prevention strategies and ensure compliance with asset protection protocols.

Training and Leadership

• Train security officers on patrol procedures, access control, emergency response, and loss prevention.
• Provide guidance, mentorship, and performance feedback to officers.
• Ensure officers adhere to company policies and maintain professional conduct.

Reporting and Documentation

• Prepare accurate and timely reports on incidents, policy violations, and safety concerns.
• Maintain detailed logs and documentation for audits and investigations.
• Communicate effectively with internal leadership, law enforcement, and emergency responders.

Stakeholder Engagement and Customer Service

• Serve as a point of contact for employees, contractors, and visitors regarding security matters.
• Provide professional assistance and enforce protocols with a customer service–oriented approach.
• Maintain a visible and approachable presence while ensuring compliance.

Qualifications

• Education and Experience:
  • High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or related field preferred.
  • Minimum of 2–3 years of experience in security, loss prevention, law enforcement, military, or related field.
• Skills and Competencies:
  • Strong observational skills and attention to detail.
  • Clear verbal and written communication.
  • Professional judgment under pressure and effective conflict resolution.
  • Proficient in basic computer applications and security software.
  • Bilingual is a plus.
• Certifications and Training:
  • Active Texas DPS Level II non-commissioned security officer license required.
  • Loss Prevention Qualified (LPQ) certification required.
  • Basic Life Support (BLS) CPR and Stop the Bleed certifications required.
  • Tactical Emergency Casualty Care (TECC) or Emergency Medical Responder (EMR) training preferred.
• Working Conditions and Physical Requirements:
  • Ability to work in a fast-paced, dynamic environment with flexible scheduling.
  • Extended periods of standing, walking, and exposure to varying weather conditions.
  • Sufficient mobility to navigate unpaved or poorly lit areas.
  • Must be able to lift and carry up to 30 lbs. and respond physically to incidents, with or without reasonable accommodation.