Lead Security Agent - 140664

About the role

Serves as the Lead Security Agent by providing day-to-day operational oversight, including assigning, coordinating, and scheduling daily work activities. Acts as a liaison between Security Agents, supervisors, and management. Participates in the employee performance evaluation process by providing input on performance appraisals and corrective discipline, establishes work priorities, coordinates the activities of Security Agents, and assists in developing and implementing new work methods and procedures.

Provides protective services for assigned locations, patients, visitors, and staff. Patrols the UC San Diego Student Health and Well-Being Triton Building-B (THW-B) campus on foot to protect life and property. Professionally manages disruptive individuals using the minimum amount of force necessary, controls access to restricted and security-sensitive areas, responds to fire and security alarm activations, assumes scene command during emergency incidents, identifies and reports safety hazards, and provides direction and assistance to UC San Diego Health patients, visitors, staff, and other building occupants.

Performs on-the-job training to new Security Agents and assists the Security Training Manager with the delivery of security training programs as needed. Demonstrates proficiency in the functions of the Security Operations Center (SOC) and provides operational support to Security Operations Dispatchers when necessary.

Responsibilities

• Assigns, coordinates, and schedules daily work activities for Security Agents.
• Acts as a liaison between Security Agents, supervisors, and management.
• Participates in the employee performance evaluation process by providing input on performance appraisals and corrective discipline.
• Coordinates the activities of Security Agents and assists in developing and implementing new work methods and procedures.
• Patrols the UC San Diego Student Health and Well-Being Triton Building-B (THW-B) campus on foot to protect life and property.
• Manages disruptive individuals using the minimum amount of force necessary, controls access to restricted and security-sensitive areas, responds to fire and security alarm activations, assumes scene command during emergency incidents, identifies and reports safety hazards, and provides direction and assistance to UC San Diego Health patients, visitors, staff, and other building occupants.
• Trains new Security Agents and assists the Security Training Manager with the delivery of security training programs as needed.
• Supports the Security Operations Center (SOC) by demonstrating proficiency in its functions and providing operational support to Security Operations Dispatchers when necessary.

Requirements

• California Guard Registration.
• Current BART & IAHSS advanced certification.
• Valid California driver's license, with a driving record that is in accordance with local policies/procedures, and enrollment in the California Employer Pull Notice Program.
• Two (2) years as HA2 (9252), or currently hold HA3 (9251) position with UCSD Security, or one (1) year as HA2 with UCSD Security and four (4) years leadership/supervisory experience in healthcare, security, or law enforcement-related field, or five (5) total years in leadership/supervisory security-related experience if not a current UCSD Health Security Agent.
• Successfully complete the annual UCSD Advanced Security Ops Center competency exam.

Qualifications

• Must hold a valid California driver's license, with a driving record that is in accordance with local policies/procedures, and enrollment in the California Employer Pull Notice Program.
• Two (2) years of experience as a Senior Security Agent preferred.

Skills, knowledge, and abilities

• Ability to adhere to dress code at all times.
• Excellent writing and grammar skills necessary for high-volume report writing duties.
• No disciplinary action or attendance-related issues within the last two (2) years.

Benefits

Adheres to UC San Diego Health and departmental quality service standards.

Pay

Annual Full Pay Range: $69,468 - $86,422 (will be prorated if the appointment percentage is less than 100%)

Schedule

Days, 8-Hour Shifts, Variable

Benefits

Adheres to UC San Diego Health and departmental quality service standards.