Lead Searcher (Remote)

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions.

About the role

Assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Role is a combination of leadership and search responsibilities. Interfaces with management. Work is varied and complex and requires deep knowledge and understanding. Performs all the work that the unit supports; searches multiple file/product types. Has broad geographic knowledge of state practices and requirements.

Responsibilities

• Lead responsibilities include coordinating the work and activities of others: resolving escalated issues, measuring and monitoring capacity, and coordinating workflow, assigning tasks, and providing training.
• May provide input to hiring decisions and performance management process and process efficiency improvements.
• Conducts title research to compile search packages.
• Investigates and interprets tax records in order to determine tax liability.
• Compiles and reports information to management.

Requirements

• Strong MS skill set.
• Excellent verbal and written communication skills.
• Strong knowledge of company terminology, search department procedures and tools.
• People/leadership/interpersonal skills.
• Complex problem solving skills.
• Ability to work well under pressure and remain flexible to changing schedules and demands.
• Solid administrative skills.

Qualifications

• High School diploma or equivalent.
• 5+ years related experience.
• Demonstrated leadership skills.

Skills

• Strong MS skill set.
• Excellent verbal and written communication skills.
• Strong knowledge of company terminology, search department procedures and tools.
• People/leadership/interpersonal skills.
• Complex problem solving skills.
• Ability to work well under pressure and remain flexible to changing schedules and demands.
• Solid administrative skills.

Benefits

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.