Lead Scheduler, Norton Children's Medical Group- ENT & Audiology, Days

Responsibilities

• Perform all duties of the Scheduler and provide final oversight and direction for the daily/weekly surgery schedule.
• Update and maintain the block grid.
• Coordinate block requests with surgical leadership and assist in answering questions or guiding surgery schedulers.
• Schedule surgical procedures, including complex procedures involving multiple resources.
• Schedule procedures for endoscopy, pain, infusion center, and pre-admission testing.
• Instruct doctor's offices and patients regarding pre-procedures, clinical preparations as required, and obtain basic demographic and insurance information while maintaining patient privacy and confidentiality.
• Review physician orders and confirm their completeness and accuracy using FACSys electronic software and the Paperless Order Process.
• Confirm Medical Necessity criteria on Medicare accounts using Norton Healthcare Medical Necessity software.
• Ensure that physician's block time is appropriately utilized.

Qualifications

• One year scheduling experience.
• Desired: Three years surgery scheduling experience.
• Some prior leadership experience preferred.
• High School Diploma or GED.